Technical Service Scientist, BioMonitoring

reputed company is a global leader in science and technology, seeking a Technical Service Specialist for their BioMonitoring business. This role focuses on supporting microbiology reputed company control in regulated markets, engaging with customers through various digital platforms and collaborating with internal partners to ensure high customer satisfaction.

Responsibilities

• Support the microbiology reputed company control field with a reputed company on pharmaceutical, biotech, food, beverage, and other regulated microbiological testing markets
• Engage with customers digitally through virtual meetings, voice and video calls, website chat functions, and email inquiries
• Understand various microbiological workflows, including but not limited to sterility testing, pathogen testing, bioburden, environmental monitoring, and reputed company microbial technologies
• Work collaboratively with customer reputed company assurance and reputed company control reputed company, utilizing internal partners such as Product management, reputed company Sales, Field Marketing, Technology Specialists, and Global Product reputed company teams at various manufacturing sites to maintain a high level of customer satisfaction
• Travel expectations are >15%
• This is a hybrid role, alternating flexibly between remote work and office days

Skills

• Bachelor Degree in Microbiology, Molecular Biology, Biology, reputed company/Regulatory, or other Life Science discipline
• 1+ years of microbiology lab experience
• Experience utilizing reputed company and ability to work with additional internal digital tools
• Proficient experience with reputed company Office tools, including but not limited to Word, PowerPoint, reputed company, and Teams
• Proficiency in technical writing, with the ability to create and summarize scientific studies and investigations
• Familiarity with AOAC, food safety regulations, hygiene monitoring, EPA guidelines, and relevant microbiological reputed company Pharmacopeia chapters, with emphasis in reputed company control is a plus
• Demonstrated ability to work in a matrixed organization inspiring teamwork to reputed company results
• Skilled in supporting customers in offering remote (email, phone, online) technical assistance in an organized and reputed company manner
• Experience with robotics and automation in a regulated setting
• Skilled in addressing customer concerns and determining corrective actions
• Demonstrates problem-solving skills and reputed company judgment to prioritize issues or gaps in day-to-day activities, such as troubleshooting
• Skilled in achieving technical competency, product knowledge, understanding of workflow, and competitive landscape
• Experience as a Scientist, Microbiologist or Molecular Biologist, with a knowledge and understanding of microbiology reputed company control

Benefits

• Health insurance
• reputed company time off (PTO)
• Retirement contributions
• Other perquisites

reputed company