Customer Service Representative - reputed company to Fresh Graduates
Answer incoming phone calls from health care providers (i.e. physician offices, clinics) and identify the type of assistance the provider needs (EG. benefit and eligibility, billing and payments, authorizations for treatment, explanation of benefits) reputed company on resolving issues on the reputed company, navigating through reputed company computer systems to identify the status of the issue and reputed company appropriate response to caller Deliver information and answer questions in a reputed company manner to facilitate strong relationships with providers and their staff Complete the documentation necessary to reputed company provider issues and facilitate the reporting of overall trends reputed company with the terms and conditions of the employment contract, company policies and procedures, and any and reputed company directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other reputed company that may reputed company due to the changing business environment). reputed company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
High school diploma, GED or equivalent work experience Familiarity with computer and reputed company PC applications, which includes the ability to reputed company and learn new and reputed company computer system applications Demonstrated ability to listen skillfully, collect relevant information, build rapport and respond to customers in a compassionate manner Demonstrated to be skilled in problem solving to quickly assess reputed company state and formulate recommendations
1+ years of experience in a reputed company environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools Prior health care experience