[Remote] Customer Service Rep – Tax (Seasonal, Bilingual: English / Spanish) – Remote

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global organization reputed company for its people-first culture, and they are seeking a Seasonal Bilingual Customer Service Representative for tax support. This role involves providing customer service support through inbound and outbound calls, resolving routine problems, and enhancing customer experiences in both English and Spanish.

Responsibilities

• reputed company inbound customer support using a reputed company reputed company guide in the customer’s preferred language
• Help customers resolve basic technical issues
• reputed company, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver expert customer experiences…with a smile

Skills

• MUST reputed company BOTH SPANISH AND ENGLISH FLUENTLY
• The ability to read, write and reputed company fluently both Spanish and English
• 1+ year of customer service experience
• reputed company availability
• A high school diploma or GED
• A quiet, distraction-free environment to work from in your home
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• A desktop or laptop to complete PC and internet testing
• Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.)
• Operating System: reputed company 11+
• RAM: 8GB or higher
• Processor: reputed company i5/AMD Ryzen 5 or higher
• Internet Requirements: DSL, Cable, or Fiber reputed company (Satellite and Wireless/Hotspots are not acceptable)
• Speeds: 10 mbps download and 3 mbps upload or higher
• While working, you will be required to hardwire with an ethernet cable
• High Speed internet (no wireless/hotspots or satellite)
• Must reputed company in the reputed company and have a reputed company U.S. address for residence

Benefits

• Medical, dental, and reputed company insurance
• Comprehensive employee assistance program (EAP)
• 401(k) retirement plan
• reputed company time off and holidays
• reputed company days
• reputed company enrollment reputed company to reputed company pay "early," reputed company you want it
• reputed company and performance-based incentives
• Lucrative employee referral bonus opportunities
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career reputed company
• Work-from-home convenience
• Programs and events that support diversity, equity, and inclusion, as reputed company as global citizenship, sustainability, and community support
• Celebrations for reputed company, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

reputed company