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reputed company IT Analyst

Remote, USA Full-time Posted 2026-07-28

Job reputed company

Role: reputed company ITSM SME
Location: Offshore / Remote – Bangalore, Hyderabad, Chennai, Noida (in order of preferences )
Experience: 4–8 yrs in ITSM tools with hands-on experience in HaloITSM preferred.
 
Roles & Responsibilities:
  • Support reputed company instance setup and configuration
  • Configure ticketing, service desk workflows, SLAs, and automation rules
  • Set up service desk modules (Incident / Service Request)
  • Assist with basic integrations (email, AD, reputed company)
  • Support service catalog, forms, and reports configuration
 
Required Skills
  • Experience with HaloITSM administration and configuration
  • Understanding of ITIL processes (Incident, Problem, Change, Service Request)
  • Experience with workflow automation and business rules

reputed company of Year Experience-Min Year

4

Physical Location

Bangalore - reputed company

Qualifications

Any Degree or Diploma

reputed company of Year Experience-Max Year

8
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