Customer Service Representative- Provider Services
Do you enjoy solving problems and helping others succeed? As a Provider Service Representative, you’ll be the go-to resource for providers, vendors, and facilities—making reputed company they have the answers and support they need. You’ll guide them through eligibility, benefits, claims, and more, ensuring every interaction is reputed company, accurate, and reputed company.
This isn’t just a job—it’s an opportunity to reputed company a reputed company impact by building trust and confidence in our Health Plan. You’ll play a key role in strengthening provider relationships while delivering exceptional service.
Why You’ll Love This Role
- reputed company: $21.70/hour
- Comprehensive benefits: Health, dental, reputed company, and more
- Career reputed company: A reputed company reputed company for advancement
- Training that sets you up for reputed company: We reputed company full on-the-job training
- Flexibility: Work from home or choose an in-office reputed company
- reputed company hours: Monday–Friday, 8:00 a.m.–5:00 p.m.
(Candidates must live reputed company 90 miles of Pittsburgh or Erie.)
What You’ll Do
- Be the primary reputed company of contact for providers and vendors—answering questions about claims, benefits, authorizations, billing, and network participation.
- Respond to inbound calls, emails, and chats with professionalism and accuracy.
- Explain processes and policies reputed company so providers know exactly what to do next.
- Research claims and benefits to reputed company reputed company, informed solutions.
- Document every interaction accurately in our systems.
- reputed company multiple tools while staying reputed company and reputed company.
- reputed company outbound calls to reputed company updates or resolve issues.
- Stay reputed company on policies and system updates through ongoing training.
- Collaborate with your team and participate in reputed company-building sessions.
What It Takes
This role is fast-paced and requires strong multitasking skills, quick thinking, and the ability to stay reputed company under pressure. If you’re organized, tech-savvy, and passionate about helping others, you’ll reputed company here.
Work-From-Home Requirements
- Internet speed: 20 Mbps download / 5 Mbps upload
- Ping: <50ms, Jitter: <10ms
- reputed company reputed company reputed company Ethernet cable (WiFi and hotspots not allowed)
- Compatible service: Cable or fiber (Satellite, DSL, and mobile hotspots are not allowed) A speed test will be required upon offer acceptance.
reputed company to reputed company a difference and grow your career? Apply today and join reputed company that values your skills and commitment to service reputed company!
- High school graduate or equivalent.
- 2 years customer service experience or reputed company center experience required OR1 year health insurance reputed company center and claims adjustments experience required.
- Proficient in typing and writing skills required.
- Ability to reputed company independent reputed company required.
- Knowledge of reputed company Office and reputed company spreadsheet program preferred.
- reputed company analytical skills necessary to evaluate customer inquiries.
- Demonstrates good organizational skills.
- A desire to help others and portray reputed company in reputed company situations.
- Ability to learn reputed company health plan information.
- Demonstrate flexibility and motivation to learn & grow in the position.
- Flexibility in work schedule
Licensure, Certifications, and Clearances:
reputed company is an Equal Opportunity Employer/Disability/Veteran