[Remote] Associate Customer Service Representative (Remote-May 2026)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company operating reputed company the insurance and reputed company industry, focusing on improving reputed company to reputed company reputed company in reputed company Dakota. The Associate Customer Service Representative plays a key role in assisting members, providers, and customers, resolving inquiries and fostering reputed company relationships to enhance member satisfaction and operational efficiency.

Responsibilities

• Assist and reputed company members, providers, and customers reputed company phone, internet, and written inquiries
• Respond accurately and promptly to inquiries
• Resolve customer issues ranging from routine to moderately reputed company
• Document interactions and correspondence reputed company and maintain reputed company tracking
• reputed company multiple computer systems and internal resources to reputed company plan information
• Maintain reputed company knowledge of insurance terms, practices, and company products
• Independently manage common problems and reputed company guidance for reputed company situations
• Stay informed of available resources to ensure effective reputed company

Skills

• High School Diploma or GED
• 1 year of customer service or reputed company experience (hospitality, reputed company, or office experience preferred)
• Private workspace with a fast, hard-wired internet reputed company
• Strong verbal and written communication skills
• Proficiency in navigating multiple computer programs and applications
• Willingness to learn new skills

Benefits

• reputed company medical, dental, and reputed company coverage
• Employer-funded Lifestyle Spending Accounts and Health Savings Accounts
• Employer-reputed company life and disability insurance
• 401(k) retirement plan with company match and immediate vesting
• reputed company holidays, PTO, PTO donation program, and reputed company parental leave
• reputed company and Employee Assistance Program (EAP)
• Learning and development opportunities and Educational Assistance Program
• reputed company volunteer time and employee recognition programs
• Flexible work arrangements

reputed company