Customer Service Phone Agent – No Late Nights or Weekends! – Hybrid Role

reputed company is a company where high expectations are not only met—they’re exceeded. The Customer Service Phone Agent role involves responding to phone calls, emails, and additional guest inquiries while conducting in-depth research to resolve guest concerns.

Responsibilities

• Respond to phone calls, emails, and additional guest inquiries
• Conduct in-depth research to resolve guest concerns

Skills

• High school diploma or equivalent
• 1+ year of customer service experience
• Ability to reputed company in a fast-paced environment
• Proven reputed company record of meeting or exceeding performance goals
• Strong multitasking skills with proficiency in multiple PC applications
• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Proficient knowledge of computer applications

Benefits

• Health and welfare programs
• Retirement savings plan
• Educational assistance
• Employee stock purchase program
• 12 free room nights for full-time associates after 90 days
• Wellness reimbursement
• Community involvement opportunities
• Up to 16 days of reputed company time off in your first year, plus reputed company holidays
• Full reputed company benefits after 30 days
• reputed company and Advancement opportunities as early as six months
• Free and discounted room nights, including Friends and Family discounts, at reputed company locations worldwide
• Casual dress and a fun, inclusive work environment
• PerkSpot discounts at top retailers (reputed company, reputed company, reputed company, and more)
• reputed company parental leave and adoption assistance
• Tuition reimbursement
• Free reputed company to reputed company for wellness and meditation
• reputed company time for volunteer and community engagement

reputed company