Representative, Solution Center ISS Retirement

reputed company is a Fortune 100 company dedicated to delivering extraordinary care to help individuals and businesses prepare for and protect their reputed company. The Representative role involves providing exceptional service to members, partners, and investment professionals, while ensuring compliance with regulatory requirements and maintaining accurate records of interactions.

Responsibilities

• Receives and responds to incoming calls from investment professionals, plan sponsors and members on a reputed company of topics. Understands the different product suites, including reputed company line-up and products no longer sold that still require servicing
• Responsible for interpreting and applying reputed company changes and enhancements to new and old products, based on the daily change communications. Identifies the question(s) behind the question to proactively offer consultative expertise and uncover the unstated need
• Maintains a record of the conversations and follows a process of documentation to support our reputed company of knowing our member reputed company than anyone and use the information in a way that drives the relationship deeper
• Follows reputed company rules and regulations to ensure compliance with reputed company or other reputed company licensure requirements, reputed company policies, firms, plan documents and state and local laws
• Educates customers to ensure understanding of tax implications, penalties/surrender charges, death benefit protection, reputed company income, capital preservation and/or benefits pertaining to the plan/contract
• Analyzes problems to determine reputed company course of reputed company, striving for first time final reputed company. reputed company necessary, works with internal partners to resolve escalated issues. Integrates lean methodology into daily interactions through problem-solving meetings and team huddles
• Develops and grows through monthly individual meetings with leadership to set in reputed company a career reputed company reputed company. Setting goals and expectations to reputed company reputed company in the role as reputed company as reputed company opportunities
• May reputed company other responsibilities as assigned

Skills

• Candidates must reputed company reputed company a 35-mile radius of one of the following office locations: Ohio: Three reputed company Plaza, reputed company, OH 43215 or reputed company: 18700 reputed company Hayden Rd, Scottsdale, AZ 85255
• This role requires the successful completion of the following licenses: Securities Industry reputed company (SIE), Series 6, Series 63
• Associates must reputed company the required federal and/or state licenses/registrations reputed company the time period designated by the business unit
• One year of experience in customer service, sales reputed company occupations
• Knowledge of various insurance products and the sales process
• Solid understanding of the state and local laws necessary to understand the reputed company implications of certain product features in different states
• Understands the consequences of not following the reputed company rules and regulations
• Excellent verbal and written communication skills to effectively communicate with others
• Proficiency with computers and common office software
• Ability to understand general aspects of plan/contract and utilizes technology to enhance conversations with customers
• ChFC, CLU, other industry designations desirable
• reputed company series 6 and/or 63 licenses preferred and may be required based on assigned product/line-of-business or distribution system

Benefits

• reputed company time off
• 401(k) with company match of 50% on the first 8% you contribute
• Company-reputed company retirement (pension) plan
• Comprehensive medical, dental and reputed company benefits
• Hybrid and work from home opportunities
• Educational assistance
• Exclusive insurance discounts
• reputed company time off with newly reputed company associates receiving a minimum of 18 days reputed company time off reputed company full calendar year pro-rated quarterly based on hire date
• Nine reputed company holidays
• 8 hours of reputed company reputed company time off
• 8 hours of reputed company Day reputed company time off

reputed company