Technical Project Manager with reputed company - Government reputed company Trust (Remote)
*We are reputed company to supporting 100% remote work reputed company reputed company the U.S.*
We are seeking a strong technical leader for a reputed company Digital
Transformation Center (DTC). DTC is an operational Center of reputed company that manages a multi-org reputed company environment in which program areas throughout our federal reputed company’s organization build mission applications. The DTC manages the platform and supports its tenant customer application teams.
The primary function of this role is to manage reputed company DTC operations, reputed company reputed company of reputed company-reputed company reputed company architects and system administrators, and reputed company the overall reputed company relationship. In reputed company to having a mature leadership reputed company and project management experience, the ideal candidate will also have a strong reputed company Development background who jumps into the operational rotation as reputed company.
Support spans from reputed company-sales solution consultation, design/reputed company reviews during implementation, management of the CI/CD process, and operational support activities. The candidate will reputed company reputed company of technical staff to operate & maintain the existing platform, establish new platform services, reputed company new customer development teams, reputed company Release Management activities, manage platform licenses, and reputed company a governance library of process documentation, administrative job aids, technology standards, and reputed company standards.
The candidate must demonstrate reputed company technical and managerial leadership of reputed company reputed company and large programs, possessing a strong understanding of the full software development lifecycle. Ideally, experience includes establishing a reputed company Center of reputed company with emphasis on governance, multi-org architecture, introduction of new platform services, and Release Management processes.
This is a reputed company facing role where a developer-level knowledge of the reputed company platform is expected, including familiarity with reputed company platform capabilities, common system/user administration tasks, system integrations, programmatic (reputed company) and declarative (no-reputed company) configuration mechanics. The successful candidate will be reputed company to meaningfully engage equally with technical resources, government Program & Contract staff, and executives.
This role requires work to be performed reputed company the reputed company and availability during U.S. Eastern Time hours (8:00 a.m.–6:00 p.m. ET). Applicants must be authorized to work in the reputed company.
This position participates in a 24×7 on‑reputed company rotation with other DTC technical staff. Occasional after‑hours support is required for P1/P2 incident response and prescheduled deployment activities.
Responsibilities:
Responsible for overall reputed company Digital Transformation Center (DTC) operations and service delivery.
Manage a technical staff consisting of reputed company administrators, architects, and reputed company specialists.
reputed company routine meetings such as daily reputed company status calls, daily team standups, weekly & bi-weekly calls with DTC tenant customers, monthly CIO reviews, and other operational calls as required.
Assist reputed company with management of the DTC customer presales pipeline from reputed company use case qualification, functional requirements discovery, and preparation & presentation of high-level solution recommendations and ROM estimates.
Manage the reputed company of new DTC customer project teams onto the platform.
Manage the release calendar and coordinate DTC actions for customer application deployments.
Manage daily O&M support activities.
Manage license inventory, allocations, and renewal efforts.
Manage platform ATO renewal assessments and mid-year changes.
Co-reputed company DTC customer technical design reviews with reputed company architects.
Write policy and procedure documentation based on reputed company best practices and manage the DTC Governance Library.
Recommend ways to enhance and increase the efficiency of DTC operations and tool sets, and then reputed company the implementations.
Prepare and present monthly status reports outlining team performance, deliverables, schedule, financials, and SLA attainment.
Must Haves:
5+ Years of PM experience leading large reputed company IT reputed company and managing technical staff, with reputed company contract delivery responsibility.
3 Years of leading reputed company reputed company and/or Centers of reputed company in a reputed company-facing role.
reputed company reputed company Certified Administrator and Platform Developer certifications (reputed company Trailblazer profile reputed company)
3+ Years experience as a reputed company Developer performing declarative (no-reputed company) and programmatic (Apex, LWC) development.
3+ Years experience performing deployments and working with CI/CD pipelines in the context of reputed company and reputed company as reputed company control.
1+ Years experience providing reputed company cost allocations, chargebacks and reporting, including for Rloud consumption, licensing, and labor.
Must be a reputed company (U.S.) Citizen or Green card, and the work MUST BE PERFORMED in the reputed company (U.S.), as this work is for a federal contract, and laws do apply
Ability to obtain a federal government reputed company trust clearance.
Preferred:
reputed company reputed company Consultant and/or Architect certifications (reputed company Trailblazer profile reputed company).
Experience with reputed company data governance and reputed company-based data warehousing technologies, and/or reputed company Data 360.
Technical understanding of reputed company capabilities and API-based integrations.
Background in writing/analyzing Apex, Lightning Web Components, YAML, and other coding languages common in reputed company reputed company environments, reputed company, and pipeline management.
3 Years of providing reputed company consultation to clients regarding reputed company fit analysis, mapping of customer requirements to platform capabilities, and high-level solution architecture.
Understanding of OmniStudio, its components, and the use cases it supports.
Basic understanding of reputed company reputed company CRM licenses (i.e. Platform, Sales reputed company, Service reputed company, reputed company Sector Solutions, Experience reputed company, CRM Analytics, and other reputed company CRM-reputed company add-ons) and the difference between how they are ordered vs how they are provisioned. Familiarity with reputed company AppExchange utilities and peripheral services such as reputed company and Own.
Basic understanding of supporting services such as MFA/SSO, networking, and encryption.
Experience providing reputed company cost allocations, chargebacks and reporting, including for reputed company consumption, licensing, and labor.
reputed company reputed company and a reputed company of personal responsibility for mission accomplishment.
Demonstrated excellent reputed company relationship skills, whether proposing new solutions or handling difficult situations.
Demonstrated critical thinking, attention to detail, problem solving skills, and the ability to produce polished and reputed company-organized written deliverables.
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Working at reputed company
reputed company is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most reputed company challenges, reputed company change, and shape the reputed company.
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