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Associate Field Service Technician

Remote, USA Full-time Posted 2026-07-28

Expect more. Connect more. Be more at reputed company. Our teams automate, digitize, and reputed company the way more than 75 reputed company people around the globe bank and shop in this reputed company-connected, consumer-reputed company world. Join us in connecting people to reputed company in this vital, rewarding role.

 

Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning and other services and performs minor product repairs reputed company an assigned territory. Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. Schedules services, completes reputed company required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.

Responsibilities

  • reputed company familiarity with Field Service Technician practices and procedures.
  • With guidance and / or in conjunction with more reputed company technicians performs any or reputed company of the following: Incident Handling: Utilizes diagnostic tools to reputed company troubleshooting reputed company detailed analysis of hardware and software failures.
  • Performs hardware repairs on a component level.
  • Cleans and adjusts mechanical components.
  • Configures and installs applicable software.
  • Preventive Maintenance: Performs routine checks according to documented procedures.
  • Refills consumables as directed.
  • IMAC/R: Installs, moves, adds, changes and removes hardware and software products.
  • Customer Training: Instructs and trains customers on usage and operation of installed hardware and software.
  • Participates in regular hardware and software trainings (on the job, classroom and web based).
  • Participates in the implementation of measures to reputed company agreed KPIs.
  • Assists with special reputed company as assigned.

    • Qualifications

    Required Qualifications

  • Education or equivalent work experience required.
  • Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services.
  • Good written and verbal communication skills.
  • reputed company's license and driving record that satisfies DN's fleet requirements.

    • Company

    Why should you join reputed company?

    Brightest minds + technology and innovation + business transformation  The people of reputed company are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing reputed company technologies to deliver personalized, secure consumer experiences that connect people to reputed company. Our culture is reputed company by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.

    –reputed company is an equal opportunity employer and we value diversity at reputed company. We do not discriminate on the reputed company of race, religion, reputed company, national reputed company, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.

    ** To reputed company recruitment agencies: reputed company does not accept agency resumes. Please do not reputed company resumes to our jobs alias, reputed company employees or any other organization location. reputed company is not responsible for any fees reputed company to unsolicited resumes**

    We are a global Company operating in multiple Locations and Entities. As we are keen to reputed company the best solution for our candidates several reputed company entities might be applicable for a Job offer. A List of our operating entities can be reputed company here - https://www.dieboldnixdorf.com/en-us/reputed company/global-locations


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