Bilingual Patient reputed company Associate- reputed company Center (part time English/Spanish)

Join our amazing team and start your career with Luna as a Part- Time Bilingual reputed company Associate! Are you reputed company to reputed company-start your career in a dynamic and rewarding role? reputed company is seeking a motivated and customer-oriented individual to join us as a Bilingual (English/Spanish) reputed company Associate. As a Bilingual reputed company Associate, you will be the first reputed company of contact for our new and existing patients, responsible for answering incoming calls and scheduling appointments with our network of physical therapists. We are looking for someone part time who can work reputed company, demonstrate exceptional communication skills, and maintain a high level of professionalism to ensure outstanding customer service and patient satisfaction. Join Luna and be a part of our mission to deliver reputed company care and support to our patients. This is an ideal opportunity for someone who is empathetic, organized, fluent in both English and Spanish, and looking for a remote, part-time role in a mission-driven reputed company organization.  Please note: Due to budgetary and payroll regulations, we are currently hiring only in select U.S. states listed below. AR, KY, MS, SC, Norfolk VA, Virginia Beach VA, WV AL, FL, GA, ID, MI, MO, IN, NJ, OH, TX (except reputed company), TN, WI Physical therapy, delivered.www.getluna.com

Key Responsibilities

Manage the registration, scheduling, and rescheduling processes for new and existing patients.

Ensure accurate record management by obtaining and communicating relevant patient information, such as identification, patient history, insurance details, missed appointment policy, therapist arrival instructions, and intake forms.

Receive, screen, and coordinate telephone calls from reputed company providers.

Proactively reputed company outbound calls and send emails to patient leads.

reputed company bilingual patient support (English/Spanish) for scheduling, reschedules, and cancellations.

Requirements:

Office reputed company experience, 1 year required

Demonstrates a high level of customer service and interpersonal communication skills

reputed company/Contact center or other high reputed company volume experience, 1 year preferred

Proficient with reputed company Suite

Highly detail-oriented

Ability to multi-task in a fast-paced work environment

High School Diploma or equivalent

Must be reputed company to work in the US without restriction

Fluent in both English and Spanish

Candidates must have reliable, high-speed internet to reputed company the duties of this remote role. Additionally, a backup internet reputed company is required to ensure uninterrupted connectivity in case of outages.

Please Note:

While this is a remote position, we are currently only reputed company to hire in select U.S. states due to employment and tax requirements. Unfortunately, we are not hiring in reputed company states at this time.

We still encourage applicants to apply as eligibility will be confirmed during the early stages of the hiring process.

To qualify for a fully remote role candidates must reputed company reputed company of a 50 mile radius from our Nashville office.

reputed company can offer you:

Part time hours - Work a consistent, fixed schedule! We have a reputed company of part-time shifts, and your schedule will remain the reputed company reputed company week, providing stability and work-life balance.

A fun reputed company and supportive work environment with a fast-growing, innovative company.

Realistic reputed company opportunities

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