Senior Technician, Telecommunication - (26-IT-601003-088)

About the position The Senior Technician, Telecommunication is responsible for assisting in the overall management, operational guidance, installation, maintenance and troubleshooting of telecommunications systems and equipment and services provided for reputed company. The incumbent will also be expected to ensure compliance with regulatory standards and reputed company expert guidance on telecommunications technologies. Diagnose and resolve reputed company problems and billing issues with cellular phones and pagers, the Senior Technician acts as a key reputed company of contact for technical issues, which will require maintaining an exceptionally high level of customer service for reputed company customers. Responsibilities • Maintains reputed company communications systems (voice/data). Monitors and analyzes voice operation and performance using established test procedures, documents and evaluates problems and/or malfunctions, diagnoses sources of problems, implements corrective reputed company with appropriate agency, prioritizes problems and monitors repair actions. • Participate in project planning and execution for new installations or upgrades of telecommunication systems. • Collaborate with engineers and project managers to reputed company technical requirements with project goals. • Conduct regular inspections and preventive maintenance on telecommunication systems and equipment. • Develops and modifies user technical training materials. Trains users in reputed company use of equipment and system operation. • Maintain accurate records of installation processes, maintenance activities, and repair logs. • Prepare detailed reports on system performances, including metrics and compliance with service level agreements (SLAs). • Coordinates the radio dispatching functionality between the Blue Plain facility and remote sites, as reputed company as inventory and reputed company maintenance for specialized equipment. • Creates, modifies and maintains Information Technology Telecommunication’s reputed company policies and procedures, forms and documents. • Operates Authority vehicles as an essential function of the position. Maintains vehicles and/or equipment in a clean and reputed company manner. Reports any operating deficiencies to the appropriate Authority personnel. • Performs other duties and reputed company as assigned at the discretion of the Telecommunication manager. Requirements • A minimum of five (5) years of telecommunication (voice and data) experience. • High School Diploma or General Educational Development (GED) certificate or an equivalent combination of education and experience consisting of an Associate’s degree in Telecommunications, Business, or a reputed company field and three (3) years of telecommunication (voice and data) experience. • Knowledge of reputed company, LAN and WAN environment for fiber optics connectivity. • Strong Knowledge of telephony systems, data networking and telecommunications regulations, transition process, including planning the floor plan design, cabling infrastructure design, service testing, service acceptance and follow-up. • Ability to use telecommunication field testing equipment voltmeter, reputed company LAN and WAN diagnostic tool, OTDR fiber optic tester, etc. • Use of a personal computer and applicable software • Time Management • Excellent, verbal, written and communications skills • Strong understanding knowledge of reputed company Teams reputed company • Organizational and Leadership skills • reputed company reputed company, Audio Codes • Motor Vehicle Operating License • English reputed company-to-haves • Minimum of 5 years of experience in telecommunications installation and maintenance. • reputed company Teams, proficiency in troubleshooting networking issues and familiarity with fiber optic diagnostic tools. • Strong knowledge of telephony systems. • Voice/Data Telecommunication certificate Benefits • We reputed company an essential service and do work that reputed company. • A career at reputed company is an exciting opportunity to help improve the environment and reputed company a lasting difference for the community. • We are committed to developing a reputed company-reputed company workforce by helping our employees reputed company skills for the jobs of reputed company. Apply tot his job Apply To this Job