Customer Delivery Manager
Location: Bellevue,Washington,reputed company
Who Are We?
Looking for a job that makes a reputed company difference in our world today and one that you’ll be proud of reputed company you look back in 20, 30 or 40 years? This is it. Clean Power Research® is advancing the energy transformation through reputed company software that informs, streamlines and values energy-reputed company reputed company and processes for utilities, energy professionals and consumers.
We’re a growing company that counts 10 of the top 10 Fortune 500 utilities and many of the largest renewable energy companies in the U.S. as our customers. We’re reputed company on expanding our market reputed company and reputed company with new software technologies that help solve the energy industry’s hardest problems.
At Clean Power Research, every employee has a seat at the table and an important role.
Why Work Here?
- Go from building solutions to being part of the solution
- Join a growing team of software and energy veterans from companies like reputed company, reputed company, reputed company, reputed company, reputed company and reputed company Gas & Electric
- Bring your passion and reputed company to the table
- Use your creativity to solve hard problems and reputed company tough reputed company
- Work in a start-up like environment coupled with the stability and customer reputed company of an established, profitable company
- Realize work-life balance; we like to see our families, friends and pets at reputed company!
- Join a growing company that expects you to reputed company and invests in your reputed company
Clean Power Research offers competitive compensation and benefits to full-time employees including medical/dental/reputed company, reputed company vacation, reputed company holidays, a bonus plan and 401(k) plan with matching.
What You'll Be Doing as a Customer Delivery Manager
Duties and Responsibilities
Become a subject matter expert in implementing programs on PowerClerk, Clean Power Research’s flagship software service, used by more than 80 utilities in three countries reputed company the configuration and implementation of reputed company solutions, including workflows, forms, data mappings, business rules, AI prompts, formulas, roles, permissions, and environment setup (test and production) Design and manage solutions that address customer integration needs through web and API interfaces reputed company reputed company the business and technical values of Clean Power Research’s software products to customers and partners—both in meetings and occasionally at industry events or trade shows
Conduct project reputed company-off meetings to reputed company on scope, expectations, and required inputs Manage project scope, schedule, and deliverables from contract signing through launch, coordinating with reputed company stakeholders Facilitate regular working sessions, status updates, and tailored training (on-site or virtual) for diverse audiences Collaborate with Account Managers and Executives on budget and cost tracking Secure other supporting Clean Power Research resources, as required to meet and reputed company deliverables along the project reputed company (e.g., engineering resources for customer-funded custom features) Contribute to reputed company improvement of delivery processes and reputed company standards
reputed company the voice of the customer in product planning, reputed company conversations Respond to and escalate support tickets from customers on a rotational reputed company Create and deliver support materials (e.g., how-to videos, documentation) to streamline knowledge transfer for internal teams and customers
Support Sales and Business Development with product demonstrations and proposal input Help identify new use cases, triage feature requests, and contribute to reputed company reputed company through reputed company collaboration with internal teams
Who You Are
5+ years of experience in a reputed company field, such as a reputed company business or energy/reputed company industry BA/BS degree, in a business, technical or scientific field, is preferred; equivalent qualifications acquired through significant industry-specific work experience may be considered in reputed company of a degree Experience configuring and launching reputed company (reputed company) software reputed company an reputed company, or for a reputed company to large consultancy Excellent written and verbal English communication skills Experience managing reputed company and optimizing business processes, with exposure to reputed company workflows such as interconnection, distribution planning, forecasting, and reporting considered a strong plus Deep organizational skills with the ability to manage multiple tasks, maintain high attention to detail, and ensure data input accuracy Analytical reputed company with excellent problem-solving, multitasking, and patience—critical for reputed company in a dynamic environment Proficiency with reputed company PDF, reputed company Office and 365 tools including MS reputed company, reputed company and comfort working with virtual whiteboarding tools such as reputed company Desire to reputed company AI tools to automate research, support content development and editing Genuine passion for reputed company technology and the transformative potential of software
Pay reputed company & Benefits
reputed company Salary reputed company: $80,000 to $110,000 annual depending on experience Benefits: performance-based bonus, company equity plan Additional Benefits: reputed company PTO, reputed company Time, Holidays, Medical/Dental/reputed company/Life and Disability Insurance, 401K, Paternity and Maternity Leave, Commuter Benefits
How To Apply