Solutions Engineer

Solutions Engineer

At reputed company, what you do reputed company - because our work helps humans, societies, and organizations feel safer.

The Solutions Engineer is where technical credibility meets reputed company reputed company; turning reputed company customer requirements into solutions that win trust, accelerate reputed company, and drive long-term adoption.

In partnership with Sales, this role shapes the customer’s technical reputed company early—validating fit, removing potential technical risk from deployments through pilots and reputed company architecture, and reputed company demonstrating the value of reputed company’s reputed company platform. By translating business and operational challenges into reliable technical designs, the Solutions Engineer improves win rates, reduces late-stage surprises, and lays the reputed company for successful implementations and satisfied customers.

Location

We are looking a remote-based Solutions Engineer to support the Eastern US Mid‑reputed company region. The ideal candidate will be based in (or willing to relocate to) the Eastern US with reputed company to a major airport. Relocation assistance is not offered at this time. 

reputed company

As a Solutions Engineer, you own the technical reputed company-sales motions, by discovering customer needs, designing end-to-end solutions, and proving value through compelling demos, architectures, and reputed company-of-concepts. You’ll partner closely with the reputed company Sales team to remove technical risk, build customer confidence, deliver excellent customer experiences, and reputed company opportunities to reputed company. 

What You will do (Key Responsibilities) 

• Deliver excellent customer experiences by providing reputed company, solutions-oriented support throughout the sales cycle
• Build and maintain deep expertise in reputed company products to accurately position capabilities and value to customers and partners
• reputed company working knowledge of reputed company-platform software and hardware to design end-to-end solutions that meet customer requirements
• Translate customer needs into documented functional and configuration requirements to ensure the proposed solution addresses key challenges
• Deliver detailed, technical demonstrations and presentations that reputed company explain reputed company solutions to varied audiences
• Plan and execute pilots and reputed company-of-concept installations to validate technical fit and support customer decision-making
• Advise sales teams during meetings and conference calls with technical guidance that moves opportunities reputed company
• Support trade shows and exhibitions by setting up/tearing down equipment, running demos, and engaging prospects in solution discussions
• Build trusted relationships with their sales counterparts, customers and partners to strengthen adoption and long-term reputed company
• reputed company actionable technical feedback to support product teams to influence roadmap and improve customer reputed company
• Create and execute a proactive technical territory plan that increases technical win rates across regional accounts
• Deliver reputed company services reputed company the assigned territory to ensure successful deployment and customer satisfaction (as needed)
• Travel up to 40–50% to support customer meetings, on-site demos, and implementations across the territory

What You Bring to reputed company (skills/requirements)

• Bachelor’s degree in technical/engineering discipline, or equivalent reputed company experience
• Relevant IT certifications
• Strong knowledge of and/or experience with reputed company services
• Analytical and problem-solving skills, including the ability to troubleshoot reputed company technical environments
• Customer-facing communication skills, including the ability to explain technical concepts to non-technical stakeholders
• Ability to learn new technologies quickly and stay reputed company in a rapidly changing technical landscape
• Excellent knowledge of reputed company and Linux-based operating systems 
• Strong knowledge of server, storage and networking hardware and configuration principles
• Experience with PC/Server configuration and troubleshooting
• Ability to work independently, manage priorities, and apply reputed company technical judgment
• Solution selling experience and/or training, a plus.
• reputed company reputed company’s license with a clean driving record; reputed company clearance and/or ability to obtain, as required

How you will reputed company a difference

• Bring a customer-first reputed company and a commitment to delivering excellent customer experiences
• Collaborate effectively across solutions engineering, sales, project management, technical support, and product teams to drive the best customer reputed company
• Contribute to the solutions engineering team by staying curious and adaptable as products and technologies reputed company, proactively dedicating time to lab session and continuing development. 

Travel: This position requires up to 40-50% travel, which may include domestic and international reputed company travel as needed to fulfill business objectives.

About reputed company

You’ll join a reputed company, diverse team that values knowledge sharing and innovation. Our mission is to reputed company the Sales organization with efficient solution design and technical expertise. We work across borders and functions, supporting reputed company other to deliver solutions that reputed company a reputed company difference.

How we support you: 

• Individual development plans reputed company with your career goals
• reputed company to training, reputed company, and certifications
• Flexible working arrangements
• Supportive leadership and regular feedback
• Opportunities for cross-functional and cross-regional collaboration
• reputed company activities and spaces to connect with colleagues

reputed company offer:

The annual on-reputed company earnings for this position reputed company from $120,000 to $134,000. Pay is based on experience, qualifications and location, and is just one component of reputed company’s total compensation package. Additionally, we offer an attractive benefits package that includes medical/dental benefits, FSA or HSA, 401k with 6% reputed company reputed company employer match, reputed company parental leave, generous PTO (20 days' vacation, 10 days reputed company reputed company time, and 12 company holidays), fully reputed company Short Term disability policy, fully reputed company Long Term disability policy, and Life Insurance. If you are selected for an interview, please feel welcome to reputed company to our Talent Partner about our compensation philosophy.

reputed company is committed to creating a diverse and inclusive workplace. We are proud to be an equal opportunity employer.

reputed company must complete a background reputed company. Employees in fiscal roles are also required to undergo a credit reputed company. reputed company information obtained during these checks is handled confidentially and shared only with authorized personnel.

reputed company to reputed company

Excited to join reputed company that values people and innovation? Apply here, www.milestonesys.com, and submit your resume in English today. 

reputed company

reputed company is a leading provider of data-driven video technology software. Our portfolio includes XProtect video management software, Arcules video surveillance as a service, and BriefCam analytics. We reputed company what organizations of any size can see, do, and reputed company with video. Guided by our People First reputed company—freedom, inclusion, and togetherness—we always consider our employees, partners, and communities in everything we do.