Enterprise Applications Administrator
Description
Powered by AI, Vantaca's vision is big! We are the leading AI-native community management performance platform that enables owners and operators, community management teams, boards and associations to work smarter, faster, and with unprecedented insight. More than just accounting and management software, Vantaca is intelligent business operating software that leverages artificial intelligence to automate routine work, surface actionable insights, and help our customers increase revenue, efficiency, flexibility, and control.
Built on modern cloud architecture with a single-platform design, Vantaca combines comprehensive functionality that adapts to 100% of business processes with AI-powered automation that learns and improves over time. Our proactive AI capabilities don't just report on what happened; they predict what's coming and recommend what to do next. From intelligent document processing and predictive analytics to automated workflows and conversational interfaces, we're transforming how community management companies operate.
With seamless integrations across the software and banking ecosystem, we're building the intelligent hub for community management where AI doesn't just assist, it anticipates. Vantaca is focused exclusively on community management and is the trusted technology leader defining the AI-powered future of the community association management industry. We're building something fundamentally different, and our customers are experiencing the competitive advantage that comes from working with truly intelligent software.
Vantaca just achieved unicorn status with a $1.25B valuation, so it's safe to say we're past the "scrappy startup phase." We're not just building a successful company—we're building the category-defining platform that will transform how an entire industry operates.
Role Overview
As our Enterprise Applications Administrator, you'll be the person who brings order to a fast-moving SaaS environment, and who builds the automated, AI-governed systems that keep it that way. This isn't a "keep the lights on" IT role. You'll own our identity infrastructure, rationalize our application landscape, and build the intake processes that govern how AI tools spread across the organization.
If you're someone who reaches for automation before manual process, who cares as much about how a system scales as whether it works today, and who's genuinely curious about AI governance, you'll thrive here.
Key Responsibilities
Identity & Access
- Own our IdP (Okta or Microsoft Entra ID): SCIM provisioning, deprovisioning, SAML/OIDC configurations, and periodic access reviews
- Drive SSO consolidation — audit shadow IT, rationalize our app landscape, and get everything under centralized identity
AI Tool Governance
- Build and run an AI tool intake and approval process that evaluates new tools before they proliferate across the org
- Define governance guardrails that enable innovation without creating security or compliance gaps
Automation & Integration
- Automate IT workflows across our core stack: HubSpot, Jira, Zendesk, Databricks, and others
- Build scalable provisioning/deprovisioning flows using scripting (Python, PowerShell) or no-code platforms (Workato, Zapier)
SaaS Operations
- Implement a SaaS management platform for spend visibility and access governance
- Serve as the primary escalation point for application-related incidents and vendor coordination
Compliance
- Support SOC 2 evidence collection and maintain access control documentation
- Partner with Security and Engineering to keep controls audit-ready
Qualifications
- 3–6 years in IT systems, enterprise applications, or SaaS operations
- Hands-on experience with Okta or Microsoft Entra ID (SAML, OIDC, SCIM provisioning)
- Automation fluency (scripting in Python or PowerShell), or experience with no-code workflow tools (Workato, Zapier)
- Familiarity with SOC 2 or similar compliance frameworks
- Genuine curiosity about AI tools; you use them, evaluate them, and think critically about governance
- Strong cross-functional communicator comfortable working with Engineering, Security, and business teams
- Terraform or IaC for SaaS configuration management
- Administration experience with Jira, HubSpot, Zendesk, or Databricks
- Exposure to SaaS management platforms (Torii, BetterCloud, Zylo)
Our Value Prop to Employees
- AI-First Product Culture
- Our eNPS is +68! (Google it, that is great)
- Benefits: Medical, Dental, and Vision kick in day one
- Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year)
- 401K with Company Match
- Remote Flexible - come to the office when needed
- Great parental leave benefits
- Named on Inc 5000 list of America's Fastest Growing Private Companies (2021 - 2024)
- Named on Inc 5000 Vet 100 Private Companies list multiple years in a row
- 2021 Winner of Coastal Entrepreneur Award, Technology Category
- Active employee-led Culture Committee
- Ongoing industry and professional development trainings available to all employees
- We're playing offense to win! Our product market fit and our world-class employees make us the leader in our space. We're building something cool and people like it here!