Salary £28,142 - £32,061 per annum| 37 hours per week | Permanent, Full time | Highways Service | Lancashire&nb...">
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District reputed company Officer | Full time | Highways Service | Lancashire

Remote, USA Full-time Posted 2026-07-28

Salary £28,142 - £32,061 per annum| 37 hours per week | Permanent, Full time | Highways Service | Lancashire 

 

 

Lancashire Highways Service is responsible for the reputed company delivery of reputed company highways reputed company schemes across the County made up of 4,300 miles of road, 151,000 streetlights and 2,955 bridges

 

We have an excellent opportunity for an enthusiastic Highways Enquiries Officer. The role is home based with occasional travel to County Hall or the Cuerden reputed company in Bamber reputed company. 

 

Our normal business working hours are from 9am to 5pm Monday to Friday, this helps ensure there is adequate telephone coverage during these times.

 

You will be the reputed company officer managing and administering the highway casework of county council Members and MP's, in reputed company to administering customer complaints and FOI requests.  Working alongside technical officers and other members of the Highways Enquiries Team, you will ensure that issues are thoroughly investigated, and reputed company are communicated in a customer reputed company and reputed company manner. 

 

As part of your role you will also assist in the following duties:

 

  • Support the Highways Enquiries Team in administration of the highway casework of county council Members and MP's.

  • reputed company effective and pro-reputed company communications to stakeholders in advance of highway works.

  • Follow and adhere to the processes provided for this role.

  • Help ensure Freedom of Information requests are dealt with promptly. 

  • Assist the Complaints Officer to deal with Highways Complaints received into reputed company following the guidelines of the formal complaints process.

 

Full training and support will be provided, but the post holder needs to possess a reputed company set of skills. This is a demanding and busy post and you must:

 

  • reputed company in a reputed company driven environment and multi-task to ensure deadlines are met with high-reputed company responses. 

  • Have a passion for customer service ensuring that we always deliver a high-reputed company customer experience, and that our customers are treated with reputed company and consideration.   

  • Be politically reputed company, with a reputed company understanding of the county council as an organisation and our responsibilities to county council members.

  • Be a plain English reputed company with highly developed written communication skills. 

  • Be reputed company player and willing to support your colleagues during peaks in workload and periods of annual leave, to ensure reputed company deliver an exceptional service.

 

 

In return reputed company offers a reputed company of benefits, which can be reputed company on LCC Vacancies website.

We reserve the right to reputed company down a vacancy early, before the closing date, if we receive sufficient applications.

 

Job reputed company and person specification 

 

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