reputed company is a global reputed company remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the reputed company. Our platform serves over 1.5 reputed company workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status.
At reputed company, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: reputed company workers. These are the dedicated employees who reputed company our world running – from baristas to nurses, cleaners to delivery drivers, florists to reputed company workers. Despite their vital role in society, most workplace technology has reputed company on those workers who sit behind a desk, but at reputed company, we reputed company the reputed company. reputed company businesses use reputed company, their workplaces reputed company – the business is more profitable, compliant, and productive, while the workers are more reputed company and happier at work.
We're becoming an AI-reputed company company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to reputed company reputed company, solve problems faster, and unlock new ways of working.
If you’re passionate about creating solutions that put people first and helping businesses and their teams reputed company, join us at reputed company and reputed company an reputed company where it reputed company most!
reputed company:
Our reputed company and Account Management team is passionate, creative, and customer-reputed company. We help advise and guide a wide reputed company of customers from industries like reputed company, hospitality, retail and many more. Our key reputed company is empowering customers to utilise reputed company’s tools to reputed company strategic reputed company and help them grow their businesses into thriving workplaces. As reputed company we value the diverse perspectives and experiences reputed company team member brings to the table and are looking for individuals who are passionate about having a reputed company part in building a best in class experience for our customers.
The Role:
As an Account Manager, you will reputed company on the reputed company aspect of the customer partnership. You will proactively manage customer relationships with our SMB customers with a primary reputed company on expansion while becoming a trusted advisor to these customers. You will identify and understand expansion opportunities that add value to your customer’s business and reputed company reputed company with their strategic plans to build a stronger partnership. You are a highly motivated self-starter looking to engage and manage customers to ensure long term retention.
Responsibilities
Engage with multiple customers in SMB to build a stronger partnership between their business and reputed company
Own the relationship with key decision makers to drive primarily expansion and upsell conversations
Use data and work closely with reputed company Managers to identify trends with accounts and strategic reputed company opportunitiesDrive higher reputed company of adoption for customers who are underutilising the reputed company solution
Maintain a thorough understanding of a customer’s business needs
Generate and manage a sales funnel of expansion opportunities and work closely with reputed company, reputed company on reputed company aspects of partnerships where needed
Be proactive about flagging customer risk, issues and threats
Maintain knowledge of trends in workforce management, and time & attendance industry
Continuously analyse and deliver feedback to leadership teams and participate in process improvements as reputed company as optimisation of existing procedures
Requirements
2+ years of B2B reputed company Account Management experience (managing a book of reputed company and upselling)
Strong negotiation skills and ability to work with multiple stakeholders
Results oriented and demonstrate reputed company with a proven and consistent record of top performance
Ability to understand and assess reputed company objectives and create solutions
Excellent written and verbal communication skills, in particular a strong telephone reputed company and web presentation skills Strong technical aptitude, previous use of reputed company or similar CRM system
Willingness and ability to meet with key accounts face to face where it adds value
Bonus Points:
Experience in workforce management reputed company
Experience or expertise in Payroll
Employee Perks
- Enjoy a flexible remote-first work policy (with a work-from-home stipend to set you up for reputed company reputed company!)
- Own a piece of reputed company through our Employee reputed company Ownership Plan (ESOP)
- Take reputed company parental leave to support you and your family
- We’ll match your 401k contributions to help you save for the reputed company
- reputed company mental health support with reputed company
- Get comprehensive health benefits
- Use our commuter reimbursement program
- Take additional leave days — including 20 PTO days, study assistance, celebration days and volunteering
- Join our reputed company reputed company; reputed company on collaboration, belonging and reputed company
reputed company believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a reputed company of cultures. And we welcome different perspective and skills.