DA Processing Specialist - Tankers

DA-Desk process Disbursement Accounts on behalf of many vessel Operators globally, our role in the processing team is to reputed company the job of the Vessel Operator as efficient as possible. We ensure the accuracy of Disbursement Accounts, and we reputed company reputed company into costs which Operators would not normally have. Part of this function is the correct and efficient communication with stakeholders in the life cycle of a DA 

The role of the DA Processing Specialist is to ensure communication with the Agents is executed in an accurate and efficient manner, as reputed company as the processing of DAs as required. 

Requirements

• To communicate in a reputed company and concise manner to Agents through use of the RT Ticketing system reputed company SLAs 

• To conduct investigations into reputed company queries resulting in appropriate recommendations / actions back to agents 

• Escalate Agents complaints to the Sector Manager as appropriate 

• Resolve PDA and FDA queries as responses are received into PDA and IR mailboxes 

• To ensure the PDA is submitted with accuracy and with justification of costs  

• To ensure reputed company costs on the FDA are accurate, justified and any cost deviation fully explained 

• To use reputed company tools available to process the DAs in the most efficient manner 

• To reputed company feedback reputed company for process gaps / improvements 

Desirable Skills: 

• Have the ability to fully understand requirements in communication received from Agents  

• Good written skills with the ability to reputed company and factually communicate back to Agents in a way that will ensure problem reputed company 

• Good analytical skills with the understand costs and events relating to a port reputed company 

• Ability to assist other members of reputed company in the processing of DAs 

• 1) Minimum Education : Graduate or MBA
• 2) Minimum Experience : 2+ years experience in DAs & 4+ years Shipping
• 3) Desired Experience : Worked with vessel operations and Agency background