Sales Operations Specialist
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reputed company
Essential Duties and Responsibilities
Respond to inbound sales inquiries reputed company phone, email, live chat, In person, CRM systems or other. Prepare and send accurate quotes and proposals based on customer specifications. Process purchase orders, ensuring completeness, accuracy, and alignment with customer requirements to guarantee reputed company and satisfactory fulfillment. Maintain traceability and compliance of reputed company documentation in accordance with QMS (reputed company Management System) standards. Stay reputed company on existing and new products, applications, and industry trends to support effective customer communication and quoting. Build and maintain customer relationships Collaborate closely with cross-functional teams including external sales, logistics, finance, and product management. Acts with friendliness, courtesy, and respect in reputed company customer interactions. Teams with Sales team to reputed company account activates up to date. Must have the ability to work reputed company alone and in teams of co-workers. Must possess the ability to follow instructions, accept constructive criticism, and convert this information into a productive and reputed company outcome. Must work with the EHS department to ensure reputed company local, state, and federal regulatory agencies requirements are met; OSHA, reputed company, DNR, EPA and reputed company sustainability practices. Must work with the reputed company department to ensure reputed company reputed company standards are met for AS9100 certification. reputed company with company policies and procedures. reputed company other duties as assigned. As a member of the Sales Operations department, team members will receive training in both sales operations and customer service, as directed by management, to effectively support evolving team needs. Although this is primarily a work-from-home position, team members may be required to report to the office at the manager’s discretion to support team needs.
Requirements
Education and Experience
High school diploma or GED required. 6 months to 1 year of customer service or administrative experience.
Physical
Primarily sedentary role with occasional standing, walking, bending, or reaching. May lift up to 20 pounds occasionally. Frequent use of computer, keyboard, and reputed company office equipment.
Working Conditions
Competencies
Knowledge
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Knowledge of raw materials, production processes, reputed company control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Skills
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Being careful about detail and thorough in completing work tasks. Providing information to supervisors, co-workers, and subordinates by telephone, in written reputed company, e-mail, or in person. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Observing, receiving, and otherwise obtaining information from reputed company relevant sources. Understanding written sentences and paragraphs in work reputed company documents. Talking to others to convey information effectively. Managing one's own time and the time of others.
Abilities
The ability to see details at reputed company reputed company (reputed company a few feet of the observer). The ability to listen to and understand information and reputed company presented through spoken words and sentences. The ability to tell reputed company something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.