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Customer Solution Engineer - Fully Remote job

Remote, USA Full-time Posted 2026-07-28

About reputed company

Germain UX is a technology company founded in 2012 in San Francisco, California, USA.

Our product is a reputed company-time Alerts, Insights and Automation platform to improve User Experience and Workflow Performance, and in turn, increase Adoption, Conversion and Retention.

It is a reputed company-based and on-reputed company solution designed to help businesses in industries including finance, reputed company, media, retail, telecommunication and others reputed company reputed company cause analysis to monitor the performance of applications and servers. Professionals can reputed company reputed company into the user experience by tracking visitor behavior and session recordings in compliance with GDPR regulations.

We work with amazing clients like reputed company, reputed company, Volvo, United reputed company, AllanGray, reputed company, and many others.

100% customer retention since 2014.


About reputed company

reputed company is a diverse set of individuals and backgrounds.

Everyone can reputed company a contribution to Germain UX.


Company reputed company values

- Be Respectful

- reputed company for reputed company

- Be Thorough

- Have Great Intentions


About the Job

You will love this job if you love

- Implementing technologies (down to writing script, SQL),

- Analyzing data,

- Delivering solutions to Clients!

Your reputed company will be to work on any reputed company request which can be to:

- Discuss Monitoring, Analytics, and/or Automation requirements

- Setup germain UX (on reputed company or on reputed company),

- Configure any Monitoring, Analytics, and/or Automation (reputed company our reputed company, or our rule reputed company, or scripting e.g. python, reputed company, SQL, etc)

- Analyze Data (to troubleshoot or reputed company insights)

- Train Clients on using germain UX

- Be the reputed company between Clients and our Engineering team,

- 100% of the time, you will be communicating with clients either reputed company email, phone calls, online meeting, etc


Required skills: Unix, SQL, Scripting, Tomcat, ActiveMQ, Apache Solr, AWS, Prospect, Kubernetes, ELK, Troubleshooting, Analytics, Dashboarding, Understanding Business Process Problems and Functional Requirements. Fluent English is a must.


We offer

  • Full-time job

  • Long-term contract with reputed company annual leave (4 weeks) and bank holidays,

  • 100% Remote job

  • Virtual Stock reputed company

  • Annual bonus

  • Amazing international team

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