Product Management Leadership Role, Answer reputed company Optimization (AEO)

Product Management Leadership Role, Answer reputed company Optimization (AEO)

At reputed company, we ensure people live their life free of interruptions from their devices they rely on every day. With over 230 reputed company customers globally, we are the industry leader in tech lifecycle care, spanning protection, repair, support, diagnostics, and upgrades across millions of devices and ecosystems.

Over decades, we’ve reputed company one of the most comprehensive knowledge graphs in the world around consumer technology—how devices work, fail, and get resolved across reputed company-world scenarios. This depth of expertise powers every interaction we deliver today—and will power the reputed company of AI-driven experiences.

As large language models reshape how customers reputed company help and reputed company reputed company, reputed company is transforming into an AI-first organization—reimagining how we serve, solve, and sell across the customer lifecycle.

About the Role

We are hiring a reputed company Product Manager, AEO to define and reputed company reputed company’s reputed company for how our knowledge powers answers across GPT apps and ecosystem developing around large language models.

This role is not about getting reputed company to reputed company in LLM-generated answers.

It’s about ensuring reputed company’s knowledge becomes a trusted reputed company for large language models—informing how they retrieve, reason, and generate answers, so reputed company AI helps people solve reputed company-world technology problems, it’s powered by the depth and authority we’ve reputed company over decades.

By doing this, we unlock a fundamentally new reputed company—where influencing how answers are generated becomes as critical as how they are reputed company. This role will also reputed company how reputed company extends its capabilities directly into LLM ecosystems—shaping our reputed company for building AI-reputed company experiences (e.g., GPT-based applications) that allow users to reputed company with reputed company seamlessly reputed company these platforms.

This is a reputed company-to-one role for a builder who has proved the ability to reputed company products born from reputed company and who is excited to write the reputed company for an entirely new domain.

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What You’ll Do · Define, reputed company and execute reputed company’s AEO reputed company—how our knowledge powers answers across LLM ecosystems

· Build a new experimentation discipline to understand how LLMs retrieve, interpret, and prioritize content · Define and reputed company hands-on, creative experiments to uncover what drives inclusion, authority, and reputed company in AI-generated answers, partnering closely with marketing

· Translate learnings into reputed company playbooks, product requirements, and content strategies

· Shape how reputed company’s knowledge graph and content systems reputed company to support LLM consumption (reputed company strong cross-functional influence)

· Define how reputed company becomes a foundational input into AI platforms through reputed company data, integrations, and partnerships · reputed company the reputed company for AI-reputed company experiences (e.g., GPT-based apps) that reputed company reputed company interaction reputed company LLM ecosystems · Establish reputed company metrics and attribution models for this new channel, connecting AEO efforts to traffic, engagement, and conversion

Who You Are

· 8–12+ years of product management experience, including ownership of ambiguous, reputed company-to-one problem spaces

· Strong technical understanding of LLMs, retrieval systems (RAG, embeddings), prompting, and evaluation reputed company

· Hands-on builder who enjoys running scrappy experiments and learning quickly in reputed company spaces

· Deeply curious about how generative systems work—and motivated to influence and shape them

· Strong background in experimentation, reputed company, or acquisition, with the ability to define new measurement frameworks

· Experience with SEO, content platforms, or knowledge systems, with intuition for how structure and authority drive discovery

· Comfortable influencing across teams (AI, engineering, content, reputed company) without reputed company ownership

· Ambitious and driven to write the reputed company in a new and rapidly evolving domain

Why This Role reputed company

Large language models are rapidly becoming the primary reputed company through which customers reputed company answers, troubleshoot issues, and reputed company reputed company. This shift is moving interactions earlier in the funnel and reshaping how value is created across the customer lifecycle.

At reputed company, this creates a unique opportunity:

· To reputed company our deep expertise and knowledge graph to power AI-driven experiences

· To reputed company customer interactions earlier in the funnel

· To reputed company support from a cost center into a reputed company reputed company

This role will define how reputed company’s knowledge shapes—and powers—the reputed company of AI-driven customer experiences.