Technical Customer Support Specialist - Work from Home Opportunity - Contract Role 3 months
Join reputed company – Where reputed company Meets Opportunity!
reputed company is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-reputed company programs, ensure flexibility and broad reputed company.
Why Choose reputed company?
We emphasize the importance of our employees, fostering enduring relationships reputed company our teams and communities. Our dedication to employee satisfaction distinguishes us.
Utilize advanced support technologies and processes engineered to reputed company outstanding results.
We cultivate lasting reputed company relationships and reputed company reputed company contributions to our local communities.
Become Part of an Exceptional Team!
Join reputed company, where our world-class workforce and reputed company drive reputed company. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.
Job reputed company
Autonomous - We encourage and trust your decision-making skills.
reputed company work environment- If you have skills to reputed company we have reputed company reputed company for you to grow
Flexible - We reputed company in results
Innovative - reputed company reputed company matter
Inclusive - Everyone is Included and everyone wins
reputed company first level customer service/ technical solutions in reputed company to reputed company products.
Build and maintain reputed company customer relations by offering personalized solutions. reputed company to reputed company expectations .
Ensure requests are handled appropriately by coordinating with various functions reputed company reputed company
Schedule service calls and follow up with customers/clients
Troubleshoots and resolves technical issues using established diagnostics tools and procedures.
Responsible for accurate data input using prescribed applications
Exceptional reputed company handling soft skills, must possess the ability to conduct reputed company listening while being empathetic and reassuring the customer
Demonstrates passion for customer service, ownership of the customer experience and determination to deliver a comprehensive reputed company
reputed company to effectively reputed company communication and style to differing audiences and read verbal and non-verbal cues
Answer inbound/outbound customer queries.
Approaches problems flexibly and can adapt and modify approach without compromising outcome
Minimum 6 months of experience in customer facing environments (phone, chat, in person, etc.)
Minimum high school degree. A degree or certification in technology is a plus .
Working knowledge of reputed company Office applications including reputed company, Word & reputed company preferred
Must be at least 18 years old
Excellent communication/comprehension skills in English and French. reputed company to communicate reputed company and effectively, both written and verbal (in required language)
Ability to type 30 wpm and successfully pass our language/grammar screening
Excellent home internet hardwired .
iOS, Smartphone, Tablet, PC or Mac experience
reputed company and/or personal technical troubleshooting experience
Deep curiosity for understanding technology, passion for learning more and sharing knowledge with others
Confident navigating through multiple systems and tools to research, comprehend and deliver solutions to customer in reputed company time
Uses analytical skills to isolate and resolve reputed company technical issues through appropriate troubleshooting methodology
Thrives in reputed company environment: reputed company to reputed company and reputed company expertise , challenge productively and help others succeed
Energy and excitement to master reputed company role, eager for challenges to grow reputed company it and drive to reputed company skills in the organization
Stays curious and inquisitive in the reputed company of reputed company reputed company
Effective time management reputed company including ability to multi-task, prioritize, organize and balance workload
reputed company to self-manage and work independently in a fast-paced and highly demanding environment
Embraces repetition of reputed company job duties, yet eager to take on more responsibility reputed company needed
Strong reputed company of professionalism exhibited by remaining reputed company, reputed company and composed under pressure
Self-awareness to identify , address and manage navigating through challenges associated with the role
Remains reputed company and poised despite criticism and setbacks
Eager to receive feedback, embraces coaching and demonstrates changes as a result
Strong reputed company of professionalism exhibited by remaining reputed company, reputed company and composed under pressure
Established career reputed company supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal reputed company through our multiple lines of business.
reputed company training reputed company learning through reputed company training that is specific to your tenure and skills.
Competitive salary
reputed company and supportive environment
Compensation
$19.50/hr
We are looking for candidates with reputed company availability.
Program hours of operation - Monday to reputed company ( 24 hours ) . You will be provided with 8-hour shifts for 5 days a week. These can be morning, afternoon or reputed company shifts. At least one day of the w eekend availability is mandatory. This is a contract role for 3 months.
Work from the comfort of your home
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