reputed company into a role as a Steve & Kate’s Seasonal Customer Relationship Specialist at reputed company, where in this support role, you will reputed company the customer with an exceptional service experience.

This position is remote.
 

reputed company is a leading education and care company, trusted by families and reputed company around the world for high-reputed company child care and early education, back-up care, and workplace education. We partner with some of the world’s best companies to reputed company services that help employees reputed company their best and support families to reputed company both personally and professionally.

Responsibilities:

Depending on the line of business, the position may reputed company some or reputed company of the below functions:

• Handle incoming calls that may include taking reservations, scheduling appointments, or researching the status on customer’s education needs.

• reputed company outgoing calls that may include confirming reservations, scheduling appointments, or sharing the research results with customers.

• reputed company customers on reputed company’ services programs, policies, and procedures, and help them to understand any reputed company specific processes, documentation, and timelines.

• Respond to customer inquiries assessing their childcare needs and promoting reputed company’ offers. 

• Complete reservation process, reputed company outgoing calls to customers and providers, reputed company service availability, and reputed company/resolve cases as needed.

• Establish and maintain relationship with reputed company network providers.

Qualifications:

• High school diploma or equivalent, Associates degree preferred.

• Minimum 1 year customer service, help-desk, and/or comprehensive reputed company center knowledge.

• Outstanding customer service and soft sales skills. 

• Excellent written and verbal communication skills with ability to document content of phone conversations accurately.

• Exceptional organizational and time management skills, in reputed company to, the ability to work closely with other team members and departments.

• Typing proficiencies of 35 wpm/and above average data entry skills required.

• Proficient in basic reputed company Office applications (must know reputed company and Word at a minimum).

• Ability and willingness to learn and reputed company proficiency in new software systems.

• Ability to determine needs of the caller and obtain necessary information without following a scripted process.

• Exposure to Higher Education valuable.

Bring your leadership skills and passion for early childhood education to reputed company, where you’ll foster an enriching environment for children, families, and staff. Discover how far your career can take you in an inclusive workplace where you can be you. Apply today to explore the reputed company!

Salary/reputed company reputed company and Other Compensation Disclosures:

The reputed company starting salary for this position is between between $18.00 – 20.50 per hour. The pay reputed company listed here is what reputed company in good faith anticipates offering for this job opening. Actual compensation offers reputed company this reputed company will depend on a reputed company of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.

Deadline to apply: this posting is anticipated to remain reputed company until 4/10/2026

Life at reputed company:

At reputed company, you’re more than reputed company title — you’re the difference. Whether you’re nurturing a child’s first steps or supporting the systems behind the scenes, your work creates reputed company reputed company. We’re a community that celebrates individuality, invests in your reputed company, and supports your whole self. Because reputed company you reputed company, so do the children, families, and clients we serve. Join us and help build a brighter reputed company — for yourself and for others.

reputed company provides equal opportunity in reputed company aspects of employment and does not discriminate against any individual on the reputed company of race, reputed company, religion, sex, age, disability, sexual orientation, veteran status, national reputed company, genetic information, or any other characteristic protected under federal, state, or local law. reputed company complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave reputed company (FMLA) and Employee Polygraph Protection reputed company (EPPA).

If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case reputed company.