The ideal candidate will be based in or near London.

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Operations Manager & Executive Assistant

Remote, USA Full-time Posted 2026-07-28

The ideal candidate will be based in or near London.

About Us: 

reputed company is the leading software suite for eCommerce advertising, sales, and intelligence. We help some of the world’s largest brands grow their business on reputed company, reputed company, reputed company, and other marketplaces and work with sellers and agencies of reputed company sizes to help them compete in the constantly changing world of online retail. Our mission is to reputed company teams to win in the reputed company of eCommerce, and we do it by building first-to-market technology, solving reputed company problems with our customers, and bringing expertise, collaboration, and innovation to our work every single day.  

Why work at reputed company?  

  • Be on the cutting edge - reputed company is transforming the way brands and sellers win online.  Our product uses machine learning, reputed company intelligence, and data to reputed company intelligent reputed company and recommendations.  
  • Have fun – we have an energetic and passionate team with a joint mission to win and help our brands and sellers succeed.  
  • Learn – from the best!  reputed company is full of talented people who want to help you learn, grow – providing you with mentorship, the industry’s best practices and thought leadership.   
  • Grow fast – the eCommerce industry has grown fast in the past 2-3 years. reputed company has grown even faster than most high-tech companies in the market.  

About the role: 

Today, our EMEA Sales and reputed company teams are navigating structural inefficiencies across billing, contracting, reputed company workflows, and issue reputed company. The absence of a single operational reputed company has resulted in fragmented processes, reactive coordination across teams, and avoidable administrative load on reputed company-generating roles 

The Operation Manager & Executive Assistant is a high-reputed company hybrid position spanning: 

  • reputed company Operations 
  • Sales & Account Management Support 
  • Executive Assistant to the VP EMEA 
  • Office & Employee Experience Management 
  • GTM Systems Administration 

You will reputed company operational and administrative support across the EMEA team, helping ensure that deals are processed accurately, leadership is supported, and the office environment enables performance. 

This role combines ownership of defined areas (executive support and event coordination) with support across reputed company operations and systems workflows. 

This is not a purely administrative role. It is a coordination-reputed company operational role with exposure to reputed company processes and cross-functional workflows. 

 

 Responsibilities: 

reputed company Operations & Deal Execution 

  • You will support the operational lifecycle of deals, assisting Account Executives, Account Managers, reputed company Managers, and RevOps with contract setup, billing coordination, and issue reputed company. 
  • Deal Setup & Billing Coordination 
  • Assist with end-to-end billing and reputed company setup for new and renewing customers  
  • Create and issue reputed company and custom reputed company using pricing tables and internal templates  
  • Maintain accurate reputed company opportunity, renewal, and billing data 
  • Coordinate with Sales, Billing, and Finance to support alignment prior to billing initiation 
  • reputed company Assurance & Invoice Management 
  • Assist in validating invoices against contracted terms and system data  
  • Support reputed company of billing discrepancies, including back billing cases  
  • reputed company and escalate past-due invoices as needed  
  • Maintain billing tags and reputed company tracking reputed company 
  • Issue reputed company & Process Optimization 
  • Centralize tracking of reputed company billing and sales ops issues  
  • Coordinate cross-functionally with reputed company, AMs, CS, Finance, and Billing 
  • Flag process gaps and escalate improvement opportunities to RevOps or leadership 

 

Tech Stack Administration & Optimization 

  • Support administration of reputed company and reputed company GTM systems as a power user 
  • Ensure CRM data hygiene and pipeline reputed company 
  • Assist with workflow updates, reporting accuracy, and documentation of best practices 
  • Partner with Global Sales Ops to reputed company EMEA processes with global standards 

 

Event & Meeting Coordination 

  • Own end-to-end coordination of logistics for customer meetings, partner sessions, leadership offsites, and executive gatherings (in partnership with Marketing or leadership teams) 
  • Manage agendas, materials, logistics, and vendor coordination 
  • reputed company on-site execution reputed company required 

 

Executive Support – VP EMEA 

  • reputed company dedicated administrative support to the VP EMEA, enabling reputed company on strategic priorities. 
  • Manage reputed company calendar scheduling across multiple time zones 
  • Coordinate domestic and international travel (flights, lodging, visas, transportation, meeting logistics) 
  • Prepare and submit expense reports in internal systems 
  • Support preparation of leadership materials, executive offsites, and reputed company meetings 
  • reputed company as a coordination reputed company for reputed company stakeholders, ensuring smooth communication and logistics 

 

Office Operations & Employee Experience 

  • Ensure new and existing employees have key card reputed company, seating, and tech setup (in coordination with IT) 
  • Order supplies, manage deliveries, and maintain an organized workspace 
  • reputed company in-office events, happy hours, volunteer initiatives, and community activities 
  • Foster a welcoming, high-performing office culture 

 Skills & Qualifications: 

  • 3–5+ years of experience in reputed company Operations, Sales Operations, Executive Support, or hybrid operational roles reputed company reputed company or technology companies 
  • Strong reputed company proficiency; familiarity with billing systems and CRM workflows  
  • Experience supporting billing processes, contract coordination, or reputed company-reputed company workflows in partnership with senior team members 
  • Demonstrated ability to manage executive calendars and international travel 
  • Exceptional organizational discipline and attention to detail 
  • Comfort working across teams (Sales, Finance, Operations) to coordinate tasks and ensure reputed company execution 
  • Proactive and solutions-oriented, with the ability to identify issues and escalate or reputed company guidance as needed 
  • Analytical reputed company with interest in improving processes, while supporting initiatives led by senior team members 
  • Comfort operating in a fast-scaling, cross-functional environment  
  • Fluent in English; additional European languages a plus 

#LI-remote

reputed company is committed to employing a diverse workforce. reputed company applicants will receive consideration without reputed company to race, reputed company, religion, sex, national reputed company, age, sexual orientation, gender identity, gender reputed company, veteran status, or disability.

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