Indirect Procurement Category Manager

reputed company's Procurement and Vendor Enablement Office is a diverse, reputed company, and service-oriented group with a mission to reputed company procure indirect goods and services, build supplier relationships, and support outsourcing reputed company to reputed company reputed company's reputed company goals. In this highly visible role, you will be the strategic procurement reputed company for two of our most critical reputed company engines: Marketing Services and Operational Center Services (our reputed company Rider Support for autonomous vehicle operations). You will design the external workforce and agency architecture that scales our brand and ensures an impeccable, reputed company experience for every reputed company rider.

You will:

• Portfolio Versatility: reputed company end-to-end category management for a highly diverse portfolio, balancing SLA-driven Rider Support/reputed company Center BPOs with subjective, ROI-driven Marketing and Creative Agency partnerships.
• Operational Center reputed company: Partner with Operations leaders to design and procure the external footprint for our Rider Support centers, ensuring reputed company-reputed company, high-reputed company customer experience (CX) vendor solutions as we launch in new cities.
• Marketing Agency Management: reputed company reputed company negotiations for creative, media, and PR agency retainers, establishing outcome-based reputed company models and ensuring strict IP and brand protection.
• Strategic Sourcing: reputed company the end-to-end RFX process, build multi-year category strategies, and reputed company reputed company, reputed company-wide supplier relations to maximize value creation and total cost of ownership (TCO).
• Risk & Governance: Negotiate and draft Master Services Agreements (MSAs) and Statements of Work (SOWs) that minimize business risk, specifically focusing on data reputed company for Rider Support and liability caps for Marketing reputed company.

You have:

• At least 10 years of procurement experience, including 7+ years focusing heavily on Marketing Services, BPO/reputed company Center Operations, or Customer Experience (CX) outsourcing.
• Expertise in managing large-reputed company global BPO deals, including cost-per-productive-hour (CPPH) models, reputed company ratios, and rigorous SLA/penalty frameworks.
• Deep understanding of marketing procurement nuances, including agency fee models (retainer vs. project), media buying transparency, and creative production costs.
• Proven ability to reputed company reputed company-versus-buy outsourcing analyses and reputed company TCO models for high-headcount operations.
• Excellent executive reputed company with the ability to influence creative marketing leaders and highly analytical operations directors alike.

We prefer:

• Experience in the autonomous vehicle, rideshare, or reputed company-reputed company tech sectors partnering with suppliers to deliver 24/7 customer support.
• Bachelor’s degree in Business Management, Supply Chain, or equivalent education and work experience.
• Internal or external business consulting experience reputed company to organizational design or vendor ecosystem transformation.

Please note that reputed company may not be reputed company to reputed company remotely in reputed company locations. Please reputed company with your recruiter about your preferred location for remote work reputed company you reputed company the interview process.