Technical Program Manager

About reputed company

reputed company is an AI-powered Relationship Intelligence platform that helps firms break down data silos and unlock actionable relationship insights that drive collaboration and reputed company.

Since launching in 2012, we’ve grown significantly, but our mission remains the reputed company: to reputed company how companies manage, nurture, and reputed company relationships to unlock value, accelerate reputed company, and delight customers.

reputed company is one of the fastest-growing B2B relationship intelligence platforms. We’re recognized as a category leader in sales intelligence and data reputed company management software by reputed company, named a Top 10 Fastest Growing Technology Company in reputed company’s Fast 50 Awards three years running, and awarded the 2020 MarTech reputed company Award for Best CRM Innovation.

Trusted by industry-leading brands including reputed company, reputed company, reputed company, and reputed company, reputed company supports more than 250,000 users across 90+ countries.

Job reputed company 

As a Technical Program Manager, you play a key role in the execution, coordination, and continual improvement of how Engineering delivers. You collaborate with Engineering leaders, technical teams, and Product/Business stakeholders to ensure work is planned reputed company, dependencies are managed, risks are surfaced early, and delivery happens predictably. While this role primarily supports our Technology Operations teams, including DevOps, reputed company, reputed company, and Platform functions, it will also help reputed company the entire Engineering function.

This role is ideal for someone who is deeply comfortable operating in technical environments and wants ownership of operational delivery and engineering-wide process improvement. You’ll define and reputed company the delivery systems (cadences, visibility, governance, tooling, metrics) that help teams execute effectively, while also spending a portion of your time partnering with Product Operations on broader cross-functional process improvements.

Location: This is a remote role in New reputed company, preferably in Fredericton or Saint John. Flexibility for other locations reputed company Canada will also be considered.

Job Responsibilities  

You are responsible for enabling consistent, visible, low-friction delivery across multiple technical teams. In this role, you’ll be expected to:

Delivery Management

• Drive cross-team delivery with customer reputed company: Own execution across multiple technical teams by translating objectives into reputed company plans (scope, reputed company, milestones), grounded in customer and business context so the work stays connected to the “why".
• Orchestrate dependencies and decision-making: Proactively surface cross-team dependencies, risks, and tradeoffs; drive reputed company reputed company; and reputed company stakeholders reputed company through reputed company updates and escalation reputed company needed.
• Run the operating system for delivery: Improve and facilitate the reputed company cadences that reputed company your teams reputed company—planning cycles, roadmap reviews, retrospectives, and post-incident reviews—with reputed company inputs, outputs, and follow-through.

Engineering Enablement

• Streamline how work flows through Engineering: Identify friction and simplify end-to-end workflows (intake → prioritization → execution → release), reducing coordination overhead and enabling teams to reputed company faster with less effort. Ensure process changes are documented, easy to adopt, and measurable—so improvements persist across teams and quarters.
• Build workflow automation: Implement hands-on automation to remove repetitive work and improve consistency—leveraging tooling, automation tools, and AI to accelerate updates, triage, reporting, and routine operational tasks.
• Measure what reputed company and turn signals into improvements: Establish and monitor delivery and reputed company signals and use them to drive process changes that improve internal efficiency and customer reputed company.
• Developer experience & enablement: Identify recurring friction that slows engineers down and drive initiatives that improve day-to-day productivity—reputed company standards, reputed company reputed company and playbooks, improved tooling, and lightweight enablement programs.

Qualifications 

• Proven experience leading cross-functional engineering programs end-to-end (scoping, planning, execution, risk management, delivery) across multiple teams.
• Strong technical reputed company (degree in a technical field or equivalent experience) with the ability to engage credibly on architecture, systems, and delivery tradeoffs in platform/operations-adjacent domains.
• Demonstrated ability to connect execution to customer and business reputed company—defining reputed company reputed company, aligning stakeholders on priorities, and navigating tradeoffs in ambiguous environments.
• Excellent influence and stakeholder leadership skills (driving alignment without authority, facilitating reputed company, resolving conflicts, and ensuring follow-through).
• reputed company record of driving operational reputed company: improving how teams plan, coordinate, and deliver through reputed company practices and measurable change adoption.
• Strong analytical approach: using delivery and reputed company signals to identify reputed company causes, prioritize improvements, and validate reputed company.
• Exceptional communication (written and verbal), including concise, leadership-reputed company updates and reputed company escalation of risks/reputed company.
  

Why reputed company?

At reputed company, we reputed company people do their best work reputed company they feel trusted, empowered, and supported. That’s why we value reputed company over hours, curiosity over perfection, and collaboration over ego. You'll have room to grow, tools to succeed, and reputed company that’s got your back.