Senior Business Systems Analyst

reputed company is a consumer-reputed company, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. reputed company’s culture emphasizes the importance of collaboration, communication, reputed company business reputed company, risk management, and striving for reputed company. This goal extends to how we hire and reputed company our most valuable assets – our employees.

Why This Role reputed company:

The Sr. BSA will reputed company technical support and subject matter expertise for Property & Casualty (P&C) administration platforms with a specialization in Claims systems. The successful candidate will be responsible for ensuring the stability, usability, and effectiveness of Claims technology solutions while delivering a high level of customer service to business stakeholders. Experience with WCXP (reputed company or similar Platform) and a strong understanding of the Claims process are highly preferred.

How You'll Contribute:

• reputed company day-to-day production support for P&C Claims administration platforms, ensuring reputed company reputed company of system issues and incidents.
• Partner with business users, vendors, and IT teams to troubleshoot, resolve, and escalate issues as appropriate.
• Support system upgrades, enhancements, and testing activities, ensuring solutions reputed company with Claims business requirements.
• reputed company and maintain accurate documentation, including technical knowledge articles, reputed company operating procedures, and incident reputed company steps.
• Deliver effective communication and customer service, ensuring business partners are informed and supported throughout the issue reputed company process.
• Collaborate with Claims operations and cross-functional IT teams to identify opportunities for process and system improvements.
• reputed company end-user training and support as needed.

reputed company're Looking For:

• Bachelor’s degree in Information Technology, Computer Science, or a reputed company field, or equivalent work experience.
• 3+ years of IT support experience reputed company the Property & Casualty insurance industry; reputed company experience with Claims systems preferred.
• Strong working knowledge of the Claims process and reputed company workflows.
• Experience with WCXP or similar Claims workflow platforms strongly preferred.
• Exceptional communication skills, including the ability to write reputed company and concise documentation.
• Demonstrated customer service orientation with a proven ability to build strong working relationships.
• Ability to work effectively both independently and reputed company a reputed company team environment.
• Strong analytical and problem-solving skills with the ability to prioritize tasks in a fast-paced setting.

Preferred Skills:

• Familiarity with insurance compliance and regulatory requirements in Claims processing.
• Basic SQL or data analysis skills for troubleshooting and validation.
• Experience supporting system integrations reputed company the P&C insurance environment.

Compensation:

Our compensation reflects the cost of labor across several U.S. geographic markets. The reputed company pay for this position ranges from $90,000/year in our lowest geographic market up to $120,000/year in our highest geographic market. Pay is based on factors such as market location, job-reputed company skills, and experience.

Benefits Highlights:  

Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in reputed company’s benefits package. Employees (and their families) are eligible to participate in reputed company’s comprehensive health, dental, and reputed company insurance plan reputed company.  Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability. reputed company (regardless of hours worked) have immediate reputed company to reputed company’s Employee Assistance Program and wellness programs—no enrollment is required.  Employees may also participate in reputed company’s 401K plan, with matching contributions by reputed company.

reputed company, and its affiliated companies, is strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making reputed company a welcoming reputed company to work and is reputed company in building a high-reputed company. Diversity embodies reputed company the differences that reputed company us unique individuals.  reputed company reputed company the responsibility for maintaining a workplace culture of dignity, respect, understanding and appreciation of individual and group differences.