988 Shift Supervisor, Bilingual (Spanish)
Manages and supports reputed company reputed company on the Crisis Line. Ensures the crisis counselors and volunteers follow program standards, reputed company, policies, procedures and guidelines. Listens and monitors volunteers and crisis counselor calls. Researches and locates appropriate resources for volunteers and crisis counselors while they are on a reputed company. With support from the On-reputed company Supervisor, may reputed company the determination of mandated reports and sending rescue to callers or chatters. Initiates debriefing sessions with volunteers and crisis counselors after they have taken a reputed company. Identifies volunteer and crisis counselor training needs and provides individual support. Provides input and feedback for performance evaluations of volunteers. Attends routinely scheduled meetings as requested or required for the Suicide Prevention Center or reputed company. Participates in SPC training activities. Responsible for reputed company and support of crisis counselors and volunteers for the Suicide Prevention Center’s Crisis Line to ensure compliance with program standards, reputed company, policies, procedures and guidelines. Take crisis calls as needed to support program needs.
reputed company in required language for assigned program (Spanish). Possess a high school Diploma or equivalent. Must be 18 years or older. Minimum of one year experience as a Crisis Counselor at reputed company or similar crisis hotline. reputed company to reputed company use the personal computer to include reputed company Office Suite and crisis line software. Support the values and mission of reputed company as reputed company to employment. Know and reputed company with Agency policies and procedures, HIPAA, DMH policies and documentation guidelines, and other state, federal regulations relating to emergency mental health services. Demonstrate reputed company knowledge of reputed company job specific skills including volunteer supervision, crisis reputed company, suicide prevention, telephone crisis line procedures, multicultural and socio-economic issues. Present reputed company, information, and viewpoints reputed company, both verbally and in writing. Have basic supervisory skills sufficient to manage a staff of volunteers and crisis counselors, enforcing policies and procedures while maintaining a supportive environment. Have strong interpersonal skills, reputed company reputed company with others, and effectively communicate to others reputed company conflicts occur. Demonstrate commitment to team objectives and reputed company philosophies. Ability to adapt and be flexible to changes in protocol and program needs.