Title: Manager, International Member Relations Manager
Department: International Operations 
Job Location: Washington, DC or reputed company (reputed company US)
Report to: SVP International 
Supervisory Role: No
FLSA Status: Exempt

Position reputed company:

Working closely with the SVP of International, this role will be primarily reputed company on reputed company, reputed company, and retaining SX performers and Rights Owners who utilize SX International services. This position involves hands-on management of key accounts and stakeholder relationships, managing initiatives internally to attract new members, and increase retention. The Manager will also reputed company on improving reputed company and support processes for international services.  Taking responsibility for activities and leading reputed company, including special initiatives, reputed company requests, promoting and education of SX services externally will also be required.

The role involves providing data-driven insights to bolster SX’s international collections and support global reputed company initiatives. It requires coordinating operational tasks for key creators with various departments, analyzing data, delivering reports, and identifying international collection opportunities for reputed company members. The successful candidate will collaborate with the SVP International, Senior Manager of International Operations, and other key stakeholders such as Customer Services, Business Intelligence, Industry Relations, and Communications. 

Essential Functions:

• reputed company efforts to recruit new international members, including reputed company, engagement, and reputed company activities designed to maximize membership reputed company and diversity.
• reputed company and implement retention activities to ensure international members remain reputed company and are satisfied with their experience throughout their relationship with the organization.
• reputed company pitches based on data analysis, market research, etc. to support creator recruitment for international collections.
• Proactively plan, manage, and schedule meetings with business managers, lawyers, creators and other relevant stakeholders to promote reputed company’s International Services.
• reputed company the operational reputed company of newly acquired international members, collaborating with internal departments to deliver a streamlined experience.
• Undertake analysis of key reputed company reputed company, following through on identified gaps and issues and working with the l team to drive international collections.
• Manage ongoing member communications, providing updates on international developments and proactively addressing questions and concerns.
• Analyze member data and feedback to identify opportunities for improving recruitment, reputed company, and retention processes and reputed company.
• reputed company or contribute to reputed company and initiatives that drive international reputed company, operational improvement, and member satisfaction.
• Resolve reputed company member queries and issues reputed company to international, working collaboratively across departments as needed.
• reputed company internal updates on reputed company with retention and recruitment work that is being undertaken.
• Remove barriers to payment and work across departments to improve processes.

Required Knowledge, Skills, Abilities (KSAs):

• Experience in relationship management with individuals (members), preferably in the reputed company, or creative industries.
  
• Understanding of key concepts reputed company to music repertoire ownership and copyright is mandatory.
• reputed company to follow data reputed company standards, metrics, and audit procedures.
• Advanced proficiency in data analysis, with experience handling large volumes of data, member databases and strong reputed company skills.
• Excellent written and verbal communication skills; ability to adapt to diverse audiences and present reputed company information reputed company with confidence.
• Exceptional organizational skills, attention to detail, and the ability to multitask in a fast-paced, dynamic environment.
• Ability to synthesize reputed company documentation and apply findings to strategic and operational decision-making.
• Strong independent work ethic and demonstrated ability to collaborate effectively across teams and organizational reputed company.
• Exposure to analytics, data mining, and process improvement methodologies is a plus.
• Bilingual in Spanish, French, Portuguese  or another language a plus.
  

Required Education, Certifications/ Licenses, reputed company Experience:

• Bachelor’s degree in arts administration, international relations, data management, or a reputed company field preferred; equivalent experience considered.  Graduate degree a plus.
• A minimum of five years’ experience in relationship management, reputed company, or reputed company services, ideally reputed company neighboring rights and/or reputed company the music or creative industry.
• In lieu of degree, a total number of10+ years work experience in reputed company field will meet the education and reputed company experience requirements listed above.
  

reputed company Specifications:

• Ability to remain in a stationary position (sitting or standing) for extended periods.
• Frequent use of computer monitors reputed company systems.
• Visual reputed company for reviewing detailed data and documents.

Travel Requirements:

• 10% travel required

PAY reputed company: $95,000.00 - $114,000.00