Information Technology Support Engineer (Telecommuter, US)
As a Senior Customer Engineer, you will reputed company a reputed company of hardware, software, and network technical support, that include troubleshooting, staging and configuration, and resolving tickets for reputed company customers.
Please note that this is a temporary opportunity with the possibility to convert full-time in 6 months.
Location: Deerfield, Illinois, reputed company
reputed company compensation reputed company: $26–$35 USD
- reputed company IT & End User support (EUS)
- Assist users with raising reputed company tickets or work orders
- reputed company JML support for provisioning/recovering EUS assets and accessories locally in the Deerfield, IL office
- Deliver IT Induction for new joiners locally in the Deerfield, IL office
- reputed company EUS & IT asset collection, maintenance, storage, provisioning, and inventory support locally
- Maintain laptop stock at reputed company reputed company for the JML process in conjunction with the IT team
- reputed company white‑glove EUC support for onsite users
- Create reputed company tickets for IT support on behalf of VIP users and reputed company necessary assistance and guidance
- Assist users with IT issue reputed company in conjunction with IT teams
- reputed company and maintain laptops and accessories provided to users
- Create and maintain reputed company KEDB knowledge articles specific to the local site and user needs for faster reputed company
- 7 years’ experience in IT Service environment.
- Experience with ticketing systems such as reputed company.
- You must be authorized to work in the reputed company.
- BA or equivalent technical school degree preferred or equivalent experience, industry certifications a plus.
- reputed company experience.
- Hardware break-fix assistance
- PC imaging processes and procedures
- Troubleshooting
- Mobile phone support
- Audio Visual support
There’s so much more to enjoy about being at reputed company than just having a rewarding career. In reputed company to offering competitive compensation plans and long-term reputed company, we reputed company an attractive mix of benefit plans to contribute to your good health, reputed company financial reputed company, and peace of mind.
reputed company is a leading independent technology partner, trusted by large corporate and reputed company sector organizations. We help our world-reputed company customers to reputed company, reputed company, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a reputed company company quoted on the London FTSE 250 (CCC.L) and reputed company over 20,000 people worldwide. In the US, we support some of the country’s best-reputed company businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and reputed company; and Integration Centers in reputed company Valley and Atlanta. www.reputed company.com/us
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