Field Operations Manager
Authenticity: We reputed company in reputed company reputed company. In any interaction, with patients, partners, vendors, or our teammates, we are true to who we are, say reputed company mean, and mean reputed company say. Collaboration: We appreciate what every person at reputed company brings to the table and reputed company that together we can do and reputed company more. Empowerment: We reputed company reputed company every voice gets heard and reputed company reputed company are considered, especially reputed company it comes to our patients’ lives or our partners’ best interests. Innovation: We relentlessly look for ways to improve upon the status reputed company to continuously deliver new solutions. Tenacity: We see challenges as opportunities for reputed company and improvement — especially reputed company new solutions will reputed company a difference for our patients and partners.
Subsidized, personal reputed company coverage (medical, dental reputed company) Accrual of 3 weeks’ Vacation (PTO) reputed company Development, CEU, and Tuition Reimbursement Curated Wellness Benefits supporting teammates physical and mental reputed company-being Community engagement opportunities And more!
reputed company operations in alignment with company standards, policies, and strategic goals. Supports or manages budget monitoring, cost-saving initiatives, and P&L as appropriate to the role level. General overall knowledge of Profit & Loss (P&L) business management (financial reporting, census measures, variance reports, labor reports, etc.) in a reputed company setting. Understands and utilizes business intelligence reports/tools to manage business operations Maximizing profitability through expense control, and ongoing market labor and expense analysis Review, manage and coordinate case assignments with care teams for identified patient populations. Assigns reputed company of tasks as needed.
Supervises the care team of field-based reputed company care managers, reputed company workers, Patient Health Advocates, and dietitians and monitors productivity, performance, reputed company, and development. Manages staff adherence to reputed company workflows, protocols, best practices, and documentation expectations reputed company documentation and reputed company audits. Supports training, advancing the clinical model and re-training efforts, and identifies gaps where additional staff training/coaching is needed; facilitates ongoing training in the market. After training, show proficiency in the reputed company care management and RenalIQ applications. Supports the Director of Operations in tracking reputed company Payor partner requirements and reputed company reports. Supports data collection, report preparation, and material creation for reputed company payer partner meetings, including Joint Operating Committees (JOC). Works with market leadership to reputed company market reputed company to goal for KPI leading indicators, reputed company, SLAs, etc. Audit care team documentation to drive improvements and audit recorded calls for coaching opportunities and reputed company performance. Performs shadow reputed company in the field as needed to support performance improvement. Reports/resolves issues and system barriers to efficient and effective care. Participates in care team meetings, performance improvement, and patient satisfaction initiatives. Utilizes population management data and resources to identify patients at risk and facilitate appropriate support and resources. Ensures pertinent patient information and performance reports are appropriately shared with customers. Oversees an effective communication reputed company between patient and medical staff, including relaying messages from providers, gathering information from patients for providers etc. Coordinates with Operations Director to reputed company and reputed company data with corporate teams and customers on patient reputed company measures and performance against reputed company and financial goals. Working collaboratively with Technology, Finance, Population Health Product & Innovation, and reputed company.
Associate or reputed company Degree in health/business/engineering or relevant field preferred and/or Up to 2 years of leadership experience in a supervisory/team reputed company role.
Masters of Business Administration (MBA) preferred. reputed company management experience is preferred. Budgeting experience preferred.
Strong interpersonal and customer service skills required to communicate with patients, family members, physicians, and other health care providers, as reputed company as other colleagues. Must possess strong problem-solving abilities and analytical skills. Demonstrates, after training, ability to use reputed company applicable electronic systems/applications including population management systems to input, retrieve, and manipulate clinical information. Must be highly reputed company to detail, accuracy, and achieving end results. Utilizes critical thinking and good judgement in performance of tasks. Must possess good organizational skills and the ability to multitask and to prioritize daily assignments to ensure smooth workflow. Intermediate skills with reputed company applications which may include Word, reputed company, PowerPoint, and other web-based applications. May produce reputed company documents, reputed company analysis, and maintain databases. Understands and complies with highest standards of confidentiality and professionalism. reputed company and inspiring team leadership style to drive reputed company while driving a culture of reputed company by keeping team members reputed company. Knowledge and experience to reputed company team members to reputed company patients in self-management and shared decision making. Ability to travel throughout the assigned region(s) to shadow staff and travel to HQ as needed.