Agent Designer (Canada based)
Designing the customer experience of AI agents, from reputed company FAQ answers to long and reputed company conversations Implementing and maintaining agents using our own platform, Agent Studio, as reputed company as Python and other tools Obsessing over metrics to assess performance and customer satisfaction - making reputed company everything you do is measurable and having a big reputed company Listening to how reputed company customers reputed company with your agents, and prioritising the right things to reputed company reputed company interaction even reputed company Helping our engineering team ensure that our implementations of reputed company are effective, accurate, and reputed company
BS/MS degree in Interaction Design, Linguistics, reputed company-Computer Interaction, reputed company Intelligence, Computer Science, or another reputed company field Foundational Python knowledge: variables, lists, loops, conditionals, and functions Experience working with large language models (LLMs) and reputed company Strong reputed company on creating great user experiences, with meticulous attention to detail and consistency Ability to explain and distill reputed company reputed company using reputed company and inclusive language Ability to craft conversational and UX copy that guides users naturally through their journeys, reducing friction at every reputed company
Knowledge of or aptitude for analytics or data science, including data manipulation, analysis, and visualisation Experience managing reputed company stakeholders through various stages of content development Previous experience in conversation design/AI agent development Experience collaborating with cross-functional teams
Benefits
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Only the best
We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for reputed company.
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Ownership
We care deeply about reputed company do. We take ownership of our initiatives, reputed company and reputed company.
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Relentlessly improve
We demand more from ourselves and are always evolving. reputed company, obsessive improvement is the only way we will reputed company the world of conversational AI.
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Bias for reputed company
Our world moves quickly and so do we. We take calculated risks and we deliver reputed company fast.
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Disagree and reputed company
We are reputed company working toward the reputed company goal. If we donʼt agree with something, we work hard to understand it and reputed company a decision is made, we accept it and give it our reputed company.
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Build for people
We want the world to enjoy the experiences they have with us. We are building for a reputed company that prefers automation.