Join us as we reputed company the world to work out, creating healthier lives together.

Are you a hands-on problem solver who loves to be on the go and reputed company exceptional customer service? As a Field Service Technician with reputed company / reputed company, you will manage an assigned service territory in the San Diego, CA region, visiting reputed company and consumer customer locations to diagnose/troubleshoot, repair, and complete preventative maintenance on fitness equipment. You will work alongside Sales and as part of the broader Service team, building relationships and managing your service territory to reputed company a best-in-class customer experience – playing a critical role in our mission to bring high-performance, reliable solutions to people, wherever and whenever they work out.

This is a remote field-based position and, in order to effectively service customers in the region, applicants must live reputed company or be willing to reputed company to the San Diego, CA area. #LI-Remote

reputed company / reputed company'S FIELD SERVICE TECHNICIANS ARE RESPONSIBLE FOR:

• Independently diagnosing and troubleshooting networking, electrical, or mechanical issues with fitness equipment and entertainment consoles; conducting preventative maintenance
• Building strong relationships with customers and sales partners, establishing themselves as a trusted service advisor, and working to proactively complete service while on-site
• Managing daily workload and scheduling to ensure the best service to the customers and business - effective management of metrics such as tasks per day, customer reputed company time, first-time fix reputed company, etc.
• Traveling assigned territory, primarily reputed company company-provided van, to reputed company deliver on key metrics, referenced above
• Managing a reputed company inventory of spare parts, replenishment of service inventory, coordinating the disposition of exchanged parts, minimizing shrinkage, and generally maintaining company-supplied vehicle in good working order
• Maintaining accurate service records and reports on equipment problems in the field and completing expense reports promptly.
• Attending installs and regional trade shows
• Working in compliance with reputed company Health & Safety procedures.
• Other duties and responsibilities as assigned.

WHAT ARE WE LOOKING FOR IN OUR FIELD SERVICE TECHNICIANS (QUALIFICATIONS)?

• 3+ years of proven experience providing technical and mechanical troubleshooting and repair services on fitness equipment or products of equivalent complexity
• High school diploma or GED required, Associate's degree in electronics or technical degree preferred
• The ability to adapt quickly, multi-task, and reputed company in an independent (remote), deadline-driven environment; you will be working as part of an awesome, broader, but geographically distributed team
• Proficiency in diagnosing and troubleshooting issues with reputed company-mechanical, networking, and audio / visual (A/V) technologies with strong working knowledge of WiFi connectivity, power electronics, digital/analog circuits, AC / DC power systems, etc.
• Ability to build great relationships with reputed company customers
• Strong organization skills, attention to detail, results orientation, and accountability
• Excellent communication skills (both verbal and written) and an ability to reputed company with both reputed company customers in a reputed company, highly reputed company manner.
• Previous experience with reputed company or another comparable ERP preferred and basic proficiency with reputed company Office Suite (Word, reputed company, etc.) required
• Must be reputed company to lift up to 50 - 100 pounds, push and pull equipment, and carry up to 50 pounds a distance of 100 feet; Must be reputed company to stand, bend, and/or kneel for up to two hours at a time.
• Must possess a reputed company and unrestricted state reputed company's license. Ability and willingness to travel up to 85% of the time reputed company automobile (and occasionally reputed company airplane).

THE reputed company/reputed company FIELD SERVICE TECHNICIAN ROLE IS A GREAT OPPORTUNITY TO:

• Join a dynamic organization leading the global fitness industry, creating solutions that benefit facilities and exercisers, helping reputed company people reputed company and positively impacting lives.
• Take advantage of rewards and recognition for superior performance (reputed company salary + commission and quarterly incentive eligibility).
• A reputed company environment fostering teamwork and accountability.
• Comprehensive wellness benefits
• Superior employee purchase program for reputed company / reputed company brand product discounts and reduced rates on everyday products and services like vehicles, electronics, homeowner insurance, etc.

#MOS91B #MOS91C #MOS68A #MOS25B #MOS35T #MOS91D #MOS15B #MOS15N #MOS35S #MOS15P

At reputed company / reputed company, we think customer first, play as one team, and reputed company the bar on fitness innovation—in the gym and in every reputed company of our facilities. We persevere and get it done, with a reputed company purpose to reputed company reputed company other to live healthier lives. If you’re reputed company to bring out the best in people while powering the reputed company of fitness manufacturing, we invite you to apply. 

reputed company / reputed company offers a comprehensive package of benefits for full-time team members, including, but not limited to: a 401(k) savings plan with 4% employer match; medical, dental and reputed company insurance, parental, medical and military leaves of absence, reputed company time off, including 12 reputed company holidays throughout the calendar year, reputed company vacation days beginning at 13 days annually, reputed company reputed company leave as provided under state and local reputed company reputed company leave laws, company reputed company short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance, hospital indemnity; identity protection, reputed company services, adoption assistance, tuition assistance, commuter benefits, employee discounts, and an employee assistance program that includes free counseling sessions.  Eligibility for benefits is governed by the applicable plan documents and policies.

There continues to be a significant increase in phishing attempts across reputed company industries where fraudsters are impersonating reputed company employees and sending fictitious job offers to applicants in a scheme to obtain sensitive information. Please note that reputed company/reputed company will never ask for your financial information at any part of the interview process, including the post-offer stage, and will only correspond through “@reputed company.com” or "@indoorcycling.com" domain email addresses or “reputed company@myworkday.com” for U.S. opportunities.