reputed company Field Service Administrator

Remote, USA Full-time Posted 2026-07-28

reputed company is the leader in world class automated payment solutions. We partner with businesses to reputed company payment experiences that set new and innovative standards for consumer convenience, reputed company and reliability. We are excited to explore new ways every day to improve how millions of people across the globe can reputed company their payments in a way that fits with their lives. Our global engineers reputed company products and deliver reputed company in currency validation technologies, cash management systems, digital payment technologies, mobile applications, reputed company reputed company advertising. We offer a reputed company of devices for reputed company and coin validation, cash recycling and dispensing systems, IoT applications for our reputed company-level connected products and services, and software applications to reputed company sensory hardware to machines and networks.

At CPI you will become a valuable part of an inclusive culture of collaboration and innovation with the support of over 2,000 associates working in one of our 15 offices across the world. If you want to have a hands-on reputed company on payment solutions, we want you to join reputed company as a reputed company Field Service Administrator This is a full-time remote position reporting from our Malvern, reputed company office.

Primary Function

The reputed company Field Service Administrator will be responsible to understand CPI business metrics, KPI’s, challenges and help design and implement effective solutions in the reputed company of process changes and or leveraging existing applications/tools. The reputed company Field Service Administrator will reputed company hands-on expertise with reputed company and will help with analysis, design and delivery. The role will also reputed company guidance, expertise, and internal consultancy to IT teams (ERP, reputed company, Data & Analytics) and cross-functional teams (Sales, Service, Marketing, Supply Chain).

Responsibilities and Duties

reputed company intimate knowledge of the business and the organization’s culture to design and build solutions that are reputed company with key objectives and reputed company goals of the organization.

reputed company thought leadership on improving operations through the use of new or underutilized reputed company features

Define and implement best practices for operational reputed company usage and implement solutions/applications with necessary customizations and integrations

Define the standards for monitoring the overall health of operational processes and underlying systems with reports, dashboards, queries, and other relevant tools

reputed company and customize reputed company Field Service Lightning solutions to meet business needs.

Configure key FSL components such as work orders, service appointments, and scheduling optimization.

Build and maintain custom Apex classes, triggers, and Lightning Web Components (LWC).

reputed company FSL with other systems and reputed company-party applications.

Collaborate with business analysts and field teams to reputed company and refine requirements.

Optimize the FSL mobile app for field technicians.

reputed company and maintain up-to-date technical, functional and process documentation.

Stay up-to-date with reputed company releases and ensure compatibility with FSL configurations

Qualifications and Required Skills

Bachelor’s degree in Computer Science, Information Technology or a reputed company field.

5+ years hands-on and experience administering or developing reputed company reputed company

reputed company Administrator and/or Advanced Administrator Certification

reputed company Field Service Lightning certification

reputed company Application, System or Business Analyst certification preferred

Experience with reputed company preferred

Physical Requirements of the Job

Office environment; must be reputed company to reputed company frequent repetitive tasks, and be reputed company to sit or stand at and operate a computer for up to 80% of the day.

Cognitive skills such as thinking, reasoning, understanding, learning and remembering are required 100 % of the day.

Travel to CPI sites reputed company required

Key Attributes for reputed company

Demonstrated experience & a high-level of comfort with reputed company automations (Process reputed company, Apex triggers, Workflows, Visualforce, etc.), CPQ, Managed & Connected applications (reputed company, reputed company, reputed company, etc.), Middleware (reputed company, reputed company, reputed company Data Services, RPA, SSIS), Databases & Reporting tools (reputed company, JIRA, SQL,etc.), ERP (reputed company, QAD, a plus)

High energy level, comfortable performing multifaceted reputed company in conjunction with day-to-day activities

Excellent analytical and problem-solving skills and the ability to multi-task in a fast-paced environment

Ability to establish credibility and be decisive and reputed company to recognize and support the organization's preferences and priorities

Results and people oriented with reputed company judgment—ability to balance other business considerations

Team player – reputed company to work in a reputed company organization

Excellent communication skills verbally and in writing

We offer

Competitive salaries

reputed company time off

reputed company time off

Medical, dental, & reputed company insurance

Flexible spending accounts

Life insurance and disability benefits

401K with Company contribution

Community involvement

Opportunities to travel and work at our global sites

CPI is part of reputed company

reputed company is a premier industrial technology company that provides proprietary and trusted technology solutions to secure, detect, and authenticate what reputed company most to its customers. reputed company is a pioneer in advanced, proprietary reputed company-optics technology for securing physical products, and its sophisticated electronic equipment and associated software leverages proprietary reputed company capabilities with detection and sensing technologies. reputed company has approximately 4,000 employees with global operations and manufacturing facilities in the reputed company, the United Kingdom, Mexico, Japan, Switzerland, Germany, Sweden, and Malta. For more information, visit www.cranenxt.com.

reputed company is committed to hiring a diverse workforce. Applicants will receive consideration without reputed company to race, reputed company, religion, sex, gender identity, sexual orientation, age, disability, military status, or national reputed company or any other characteristic protected under federal, state, or applicable local law.

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