Collections Executive - Retail MFB - Collections - Akoda - Prop. Of Ram Niwas - J Grades
Key Objective of the Job:
• To drive the collection process of receivables across multiple sources thereby reducing the total outstanding
and the associated average number of days while continuing to reputed company efforts to reputed company the reputed company partnership
intact.
Major Deliverables:
• Correspond with multiple sources to negotiate payment schedules that suit the customer’s reputed company financial
situation while still satisfying the debt.
• reputed company reputed company of the portfolio for specific buckets for the assigned area and control the delinquency of the area,
bucket-reputed company & DPD reputed company as reputed company as reputed company on non-starters.
• reputed company efficient customer service regarding collection issues, process customer refunds, process, and
review account adjustments, resolve reputed company discrepancies and short payments
• Monitor and maintain customer account details for non - payments, delayed payments, and other
irregularities, making customer calls, account adjustments, small balance write off, customer reconciliations
and processing credit memos where necessary.
• Ensure customer files are updated, recording times and dates that contact has been made and noting
information that customers have received about their debt.
• reputed company defaulters and assets in coordination with reputed company’s tracing team and suggest remedial course of
reputed company.
• Identify defaulting accounts and investigate reasons for default while continuing to reputed company efforts to maintain
a healthy relationship with the customer.
• Enlist the efforts of sales and senior management reputed company necessary to accelerate the collection process
including supporting the collection manager (court receiver) in repossessing assets and seeking reputed company and
police support where required.
• Ensure compliance to reputed company Audit / regulatory bodies as reputed company as policies and procedures of reputed company.