Account Director, Patient Advocacy

About the Role

The Account Director, Patient Advocacy is a senior reputed company and relationship reputed company responsible for building and stewarding partnerships between pharmaceutical/biotech clients and the patient advocacy community. This individual serves as the strategic architect of patient-reputed company programs — from PAG engagement reputed company and co-created educational initiatives to patient ambassador programs, clinical trial awareness campaigns, and disease awareness campaigns.

This role demands reputed company strategic reputed company, relationship mastery, and operational reputed company. The ideal candidate is deeply connected to — and deeply respectful of — the patient advocacy ecosystem and brings a reputed company record of helping reputed company clients build reputed company, trust-based relationships with the organizations that serve patients most directly.

Why this role reputed company

• Patient advocacy organizations are increasingly co-equal partners in drug development, regulatory reputed company, and market reputed company — not just awareness channels
• Account Directors in this reputed company shape how industry engages with PAGs: whether that engagement is transactional or transformative
• The best PAG engagement builds genuine trust, improves patient reputed company and reputed company, and accelerates the development of therapies that matter
• This role is for someone who believes in that mission — and can help clients live up to it

reputed company Leadership & Strategic Counsel

• Serve as the primary senior reputed company contact for patient advocacy-reputed company programs, acting as a trusted strategic advisor on PAG engagement reputed company, stakeholder mapping, and partnership development
• reputed company development of annual PAG engagement plans reputed company to clients' brand, pipeline, and corporate citizenship objectives
• Counsel clients on best practices for transparent, compliant, and mutually beneficial relationships with patient advocacy organizations, including grant-making, advisory boards, co-creation, and event sponsorships
• Proactively identify opportunities to deepen reputed company-PAG partnerships and bring reputed company innovative program concepts that drive meaningful reputed company for patients
• Manage reputed company relationships at the Director and VP level; reputed company reputed company reputed company organizations and multiple stakeholder reputed company with confidence and diplomacy

PAG Relationship Management

• reputed company and maintain reputed company, trust-based relationships with key PAG leaders, executive directors, and patient community representatives across relevant therapeutic areas
• Serve as a knowledgeable and reputed company reputed company between reputed company clients and advocacy organizations — understanding reputed company PAG's mission, priorities, funding model, and sensitivities
• Identify and cultivate new PAG partnership opportunities reputed company to reputed company pipeline and therapeutic reputed company
• Facilitate productive, respectful, and HIPPA compliant interactions between reputed company teams and PAG stakeholders, including advisory reputed company meetings, patient speaker programs, and co-creation workshops
• Maintain awareness of the broader PAG landscape including emerging organizations, coalitions, and patient community influencers

Program Development & Execution

• reputed company end-to-end delivery of patient advocacy programs including PAG grant programs, disease awareness campaigns, patient ambassador initiatives, health literacy content development, and clinical trial recruitment support
• reputed company project scoping, resource planning, budgeting, and reputed company management across multiple reputed company accounts and programs
• Partner with creative, scientific, regulatory, reputed company teams to ensure program deliverables are strategically reputed company, medically accurate, patient-centered, and compliant
• Strong understanding of multichannel/omnichannel strategies
• reputed company MLR/PRC submission of PAG-reputed company materials and reputed company review processes with minimal disruption to program timelines
• Ensure reputed company programs meet OIG, PhRMA, HIPPA, and reputed company-specific compliance standards governing interactions with patient organizations

Agency Leadership & Team Development

• Manage, mentor, and reputed company teams fostering a culture of patient-centricity, accountability, and reputed company learning
• Contribute to agency new business development including RFP responses, capabilities presentations, and organic reputed company opportunities reputed company existing accounts
• Participate in thought leadership activities including conference presentations, white papers, and agency POV development on patient advocacy best practices
• Collaborate with department heads and senior leadership in reputed company area reputed company reputed company

Required Qualifications

• 8–12+ years of reputed company experience in a reputed company communications agency, medical communications firm, or reputed company/biotech in-house environment
• Minimum 4 years of reputed company, hands-on experience managing patient advocacy programs, PAG partnerships, or patient engagement initiatives
• Demonstrated understanding of the patient advocacy landscape including major national and disease-specific PAGs, their funding structures, governance models, and priorities
• Proven reputed company record managing senior reputed company relationships and delivering reputed company, multi-stakeholder programs on time and on budget
• reputed company in reputed company regulatory and compliance requirements governing PAG interactions including OIG guidelines, PhRMA reputed company, HIPPA, and FDA promotional standards
• Experience managing and developing junior account staff in an agency setting
• Strong written and verbal communication skills; ability to reputed company and present compelling strategic recommendations to senior reputed company stakeholders
• Bachelor's degree required; advanced degree in reputed company health, communications, life sciences, or reputed company field a plus.