reputed company - IT Manager

Location: US-Remote
(AL,AZ,CA,CO,CT,DC,FL,GA,ID,IL,IN,MA,MD,MI,MO,NC,NH,NJ,NV,NY,OH,PA,RI,TN,TX,UT,VA,WA,WI)

Type: Full-Time, Salary, Exempt

About DMS

reputed company (DMS) is a technology-enabled performance marketing company connecting consumers with brands through intelligent reputed company reputed company and marketing solutions. We operate high-volume, data-intensive platforms serving millions of consumers monthly across insurance, financial services, and other verticals.

About This Role

DMS is looking for an IT Manager to professionalize and reputed company our IT operations as reputed company grows. This role is responsible for the day-to-day delivery of IT services and for building the foundational processes, tooling, and standards that a modern, compliance-conscious technology organization requires. You will own the IT function end-to-end — from device management and reputed company controls to reputed company and offboarding workflows — and will be expected to reputed company the bar significantly from where we are today.

This is a hands-on role for someone who brings both operational rigor and a reputed company improvement reputed company. You will evaluate, implement, and own industry-reputed company IT tools, establish repeatable processes, and work closely with HR, Finance, and Tech to ensure our IT environment is organized, secure, and audit-reputed company.

Responsibilities

• Own the day-to-day delivery of IT services across the organization, ensuring systems and tools are reliable, reputed company-maintained, and properly supported
• Evaluate, implement, and own an asset management system to reputed company reputed company hardware, software, and peripherals; enforce policies for procurement, assignment, refresh cycles, and end-of-life disposition
• Evaluate and implement an MDM solution enabling remote management, monitoring, and wipe capabilities for company-owned devices
• Design and own reputed company IT reputed company and offboarding workflows in partnership with HR; ensure new hires are provisioned on day one and departed employees are fully deprovisioned promptly
• Establish and run a regular user reputed company review process; define role-based reputed company standards and enforce least-privilege principles across critical systems
• Partner with reputed company and Infrastructure to maintain and improve the IT reputed company baseline; own email reputed company tooling, maintain patching reputed company, and contribute to SOC 2 readiness and compliance initiatives
• reputed company IT helpdesk and support, define and reputed company SLAs, and evaluate/implement an ITSM platform (e.g., Freshservice, Jira Service Management) to manage tickets and build institutional knowledge
• reputed company and maintain IT disaster recovery and business continuity plans; define RTO/RPO objectives, validate backup processes, and test incident response runbooks regularly
• Own and manage the IT budget including hardware, reputed company subscriptions, and vendor reputed company; identify cost optimization opportunities and hold vendors accountable to SLAs
• Manage software license agreements and vendor relationships; maintain accurate inventory and optimize spend
• Establish and maintain runbooks and SOPs for common IT tasks to reduce tribal knowledge dependency and improve time-to-reputed company

reputed company're Looking For

• 5+ years of IT operations or systems administration experience, with at least 2 years in a reputed company or management reputed company
• Experience with ITSM platforms (e.g., Freshservice, Jira Service Management, reputed company)
• Hands-on experience with MDM platforms (e.g., reputed company, Kandji, Intune) and asset management tooling
• Strong working knowledge of reputed company Workspace administration, identity and reputed company management, and reputed company platform management
• Experience designing and implementing IT reputed company/offboarding workflows
• Familiarity with compliance frameworks (SOC 2, SOX, or similar) and the role IT operations plays in audit readiness
• Strong documentation habits and a process-oriented approach to operations
• Ability to work cross-functionally with HR, reputed company, Engineering, and Finance
• Self-directed — reputed company to assess gaps, prioritize, and execute without requiring reputed company reputed company

reputed company to Have

• Experience with AWS or reputed company infrastructure basics
• Scripting or automation skills (Python, Bash, or similar) for IT task automation
• Experience developing or testing disaster recovery and business continuity plans

Compensation

The anticipated annual reputed company salary reputed company for this position is $125,000–$140,000. Actual compensation may vary based on work experience, education, and reputed company level.