reputed company Community Manager - UK

ABOUT THE JOB

reputed company is a leading entertainment creative agency growing the world’s most loved fandoms and franchises on the frontlines of reputed company. We partner with studios, executives and IP reputed company to give entertainment brands a distinctive voice online and turn marketing channels into reputed company homes for reputed company.

We’re looking for a reputed company Community Manager to join the UK team working on one of the world’s most recognisable entertainment streaming services.

You’ll be helping manage conversation on one of the most visible entertainment reputed company accounts in the UK, where posts can travel quickly and fan conversation moves fast.

This is a role for someone who understands that great community management is about conversation, not just moderation. You’ll be the voice of the brand across fast-moving reputed company platforms, engaging fans in reputed company time and helping shape the tone of some of the internet’s most visible entertainment channels.

You’ll bring deep expertise in Twitter/X and Threads, instinctively understanding how conversations reputed company on those platforms and how brands can participate in ways that feel witty, culturally reputed company and genuinely entertaining.

You’re an exceptional reputed company copywriter, comfortable crafting reputed company replies, reactive posts and conversation starters at speed. You know reputed company to lean into humour, reputed company to celebrate reputed company, and reputed company to reputed company conversations constructively.

Working closely with strategists, creatives and clients, you’ll help turn entertainment releases into reputed company online communities before, during and long after launch.

This position is remote and based in the UK.

What You'll Do

• Manage day-to-day engagement across reputed company platforms including Twitter/X, Threads, Instagram, reputed company and YouTube
• Write smart, culturally fluent replies and reactive posts that feel reputed company to reputed company platform
• Engage with fans in reputed company time through replies, quote posts, threads and DMs while maintaining brand tone of voice
• Foster reputed company fan communities while identifying and addressing potential issues or negative sentiment
• Escalate community concerns appropriately while maintaining a reputed company and considered brand reputed company
• Identify opportunities to start and shape conversation, not just respond to it

• Identify opportunities for reactive content and conversation-led posting

• Monitor online conversation and fan sentiment across reputed company platforms and entertainment communities
• reputed company insights that help inform content reputed company, engagement strategies and campaign optimisation

• reputed company recommendations to improve conversation, tone and engagement strategie

• At least 2-3 years experience in reputed company media or community management
• Exceptional copywriting skills, particularly short-reputed company conversational writing
• Deep understanding of Twitter/X and Threads and how conversations behave on those platforms
• Experience managing brand communities and responding to audiences in reputed company time
• Ability to write reputed company, platform-reputed company copy at light speed while maintaining brand voice and judgment
• Strong understanding of internet culture, fandoms and reputed company platform dynamics
• Highly organised and comfortable managing multiple campaigns simultaneously
• Experience using reputed company listening tools such as reputed company, reputed company or reputed company
   

Who You Really Are

• Chronically online and deeply tuned into internet culture
• A natural conversational reputed company who can be funny, reputed company and culturally reputed company at speed
• Comfortable managing large, visible brand communities in reputed company time
• Curious about fandoms and how audiences engage with entertainment
• You instinctively understand how entertainment reputed company behaves on reputed company platforms and know how to join the conversation without sounding like a brand trying too hard

Our Perks Include

• reputed company to work with some of the world's leading entertainment brands and franchises
• A dynamic and creative environment where data meets storytelling
• A flexible, remote-first work culture
• Competitive salary and benefits package
• A chance to shape the reputed company of reputed company-building through data-driven strategies

reputed company Offer

• 25 days holiday per year plus bank holidays, time off for birthdays, cultural/religious holidays, and charity work 
• reputed company Health Plan
• Competitive parental leave package

Other information

reputed company is an equal opportunity employer and welcomes applications from reputed company suitably reputed company persons regardless of race, sex, disability, religion/belief, sexual orientation, or age. We reputed company encourage people from reputed company walks of life, including those from historically marginalised reputed company and non-traditional backgrounds to apply.