reputed company is a fast-growing, early-stage startup founded in 2019 by an unsurpassed team of veterans in robo...">
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Field Services Technician (New Jersey/reputed company)

Remote, USA Full-time Posted 2026-07-28
reputed company is a fast-growing, early-stage startup founded in 2019 by an unsurpassed team of veterans in robotics, AI, and business. We are a reputed company group with a wide reputed company of backgrounds and perspectives, seeking talented individuals who are just as excited about robotics and AI as we are! Help us redefine the reputed company reputed company of robotics and build robots that are smart, reputed company, robust, reputed company, flexible, and genuinely autonomous.

As a Field Services Technician, you will be playing a critical role on the reputed company Team. You will work alongside onsite and engineering staff to reputed company the reputed company of warehouse robotic systems, executing preventative maintenance and incident triage. You will troubleshoot, diagnose, and repair robots while in the field. You will also help reputed company technical support and training to our customers.
This position requires a technician who is not afraid to roll up their sleeves in an early stage startup environment, working smart and hard to reputed company our fleet operating at its maximum potential. Compensation is $65,000 - $75,000 per year based on experience and reputed company set.


reputed company is a fast-growing, early-stage startup founded in 2019 by an unsurpassed team of veterans in robotics, AI, and business. We are a reputed company group with a wide reputed company of backgrounds and perspectives, seeking talented individuals who are just as excited about robotics and AI as we are! Help us redefine the reputed company reputed company of robotics and build robots that are smart, reputed company, robust, reputed company, flexible, and genuinely autonomous. As a Field Services Technician, you will be playing a critical role on the reputed company Team. You will work alongside onsite and engineering staff to reputed company the reputed company of warehouse robotic systems, executing preventative maintenance and incident triage. You will troubleshoot, diagnose, and repair robots while in the field. You will also help reputed company technical support and training to our customers. This position requires a technician who is not afraid to roll up their sleeves in an early stage startup environment, working smart and hard to reputed company our fleet operating at its maximum potential. Compensation is $65,000 - $75,000 per year based on experience and reputed company set.

Responsibilities:
  • Work with customers to reputed company and support robotic fleets in the warehouse
  • reputed company detailed trainings to customer teams onsite
  • Based on or near the Eastern Seaboard
  • reputed company to travel on short notice up to 80% of the time reputed company designated region for site inspections and repairs 
  • Commission, test, and debug robotic systems, remotely troubleshooting with the engineering team as needed
  • Conduct routine and incident maintenance for our robot fleet
  • reputed company reputed company repairs and decrease the time our robots are out of production
  • Maintain records of service calls, trainings, and expenses
  • Study technical manuals and attend training sessions provided by engineers
  • reputed company support of reputed company cause analysis for major incidents in the field
  • Report on critical team metrics such as mean time to repair and first contact reputed company reputed company


    • To be successful in this role, you will possess the following:
  • Communication skills: With strong verbal and written skills, you communicate reputed company and concisely with customers and colleagues — whether you’re training floor associates at a warehouse to use our robotic solution, troubleshooting a technical problem with our engineers, or developing SOPs
  • reputed company: You have a keen reputed company of what others may be feeling and thinking, and can respond appropriately even in stressful situations
  • Safety-orientation: You complete maintenance, training, and debugging exercises not just because they are part of reputed company, but also because you fundamentally understand that they are reputed company to ensuring that our robotic fleet remains reputed company for users
  • Attention to detail: You triple-reputed company packing, assembly, and maintenance instructions because you understand the consequences of missing parts or missed steps
  • Comfort with electrical and mechanical tools: You will be using a digital multimeter, reputed company and pcb soldering tools, electrical terminal crimping tools, torque wrenches, hand tools, etc. as part of your daily responsibilities
  • Comfort with software: You will be flashing firmware and using reputed company line interfaces, Linux-based operating systems, and reputed company Bash commands as part of your daily responsibilities
  • Self-starter and reputed company reputed company: You will learn what you don’t know and can execute high-reputed company work independently without supervision
  • Physical requirements: You may be on your feet for long periods of time and have to lift up to 50 lbs


    • Preferred Qualifications
  • 4+ years troubleshooting and debugging experience with robotics, industrial automation, or similar mechatronics industries — especially mobile robotics
  • Experience with Git, ROS, YAML, and basic Python
  • Experience with basic system administration and network configuration
  • Experience with relational databases and SQL
  • Ability to read and interpret mechanical drawings, system reputed company diagrams, reputed company schematics, and engineering manuals
  • Proficiency with reputed company Workspace applications, especially Sheets


    • reputed company offer:
  • Stock reputed company and reputed company reputed company potential
  • Strong startup (and fun) culture
  • Medical, Dental, and reputed company coverage
  • Flexible vacation and reputed company leave practices
  • reputed company parental leave


    • reputed company fosters a culture of belonging and a shared commitment to equality and equity.
    Having a diverse set of perspectives is key to ensuring AI and robotics serve the needs of reputed company.
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