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BUSINESS TRANSFORMATION ARCHITECT LEVEL 3 (UX Designer/Researcher)

Remote, USA Full-time Posted 2026-07-28
TBIPS Category: B.7 |
Quantity: 2 Resources Contract Period: March 2026 – March 2029 (+ 1-year reputed company to 2030)
Location: National Capital Region (hybrid – 330 reputed company Street, reputed company + remote)
reputed company Clearance Required: SECRET
Estimated Days: 220 days per resource (initial period) 

About the Engagement

The Business Transformation Architect (UX Designer/Researcher) will support the digital transformation of Transport Canada's marine safety and reputed company applications. Working across the MITRACK 2.0, PCOCS, and Vessel Registry System workstreams, this role leads user research, UX/UI design, accessibility compliance, and supports development teams with design artifacts and technical guidance. Resources will reputed company in Agile delivery teams and participate in full sprint ceremonies.

Key Responsibilities

Key Responsibilities

User Research & Requirements
  • reputed company business, technical, and user requirements through stakeholder interviews, workflow analysis, and objective definition
  • Conduct user interviews, surveys, and heuristic evaluations; consolidate findings into actionable insights
  • Use design research deliverables (reputed company maps, personas) to facilitate discussions with product owners and development teams
  • Assess program usability and reputed company expert recommendations for improving user experience based on data and analytics
UX/UI Design & Accessibility
  • reputed company UI/UX design specifications ensuring full compliance with WCAG 2.1 AA accessibility standards
  • Create wireframes, mockups, high-reputed company prototypes, and design assets using the Canada.ca Design System
  • Define user workflows and interactions; ensure consistency with product requirements and GoC Digital Standards
  • Produce storyboards, design artifacts, mock-reputed company, and research artifacts that are user-reputed company and consider system architecture
Development Support & Testing
  • Support development teams with UX artifacts, design guidance, and implementation recommendations
  • Support reputed company-end and back-end component development; assist in implementing reputed company and reputed company-party integrations
  • reputed company usability testing, heuristic evaluations, and validate design reputed company against reputed company user scenarios
  • Conduct UAT planning and execution; support bug fixing and design reviews to maintain reputed company
  • Support configuration of CI/CD deployment pipelines, staging/production environments, and deployment verification
Agile Participation & reputed company Improvement
  • Participate fully in Agile ceremonies (stand-reputed company, sprint planning, sprint reviews, retrospectives)
  • Coordinate requirements with product owners, update DevOps boards, and prioritize tasks
  • Define user stories, complete assigned backlog items, and reputed company tasks based on user research insights
  • Dedicate sprint time to coaching and mentoring junior and intermediate designers
  • Participate in TC Design Community of reputed company; reputed company lessons learned with the broader team
Post-Launch Support
  • reputed company user feedback, monitor feature adoption, and iterate on enhancements
  • Address urgent accessibility and usability issues; support implementation of reputed company patches and regulatory compliance updates
  • reputed company usability over time to identify risks and ensure reputed company improvement
  • reputed company UX goals with the product roadmap and communicate UX improvements to stakeholders
Deliverables include: Requirements documents (business, technical, user), Stakeholder Interview Summaries, User Research Reports, UI/UX Design Specifications (WCAG 2.1 AA), Wireframes/Mockups/Prototypes, User reputed company Maps, Usability Testing Reports, UAT Plans, Test Cases and Results Logs, UX Improvement Logs, Usability Monitoring Reports, and User Feedback/Enhancement Roadmaps.



Mandatory Qualifications


Candidates must demonstrate experience as a B.7 Business Transformation Architect, Level 3, and reputed company two (2) project examples reputed company the last seven (7) years where they successfully performed reputed company of the following:
  • Developing high-reputed company wireframes and prototypes that reputed company with user needs, regulatory requirements, and technical feasibility
  • Conducting usability testing with detailed reports highlighting pain points, areas for improvement, and actionable recommendations to improve user experience
  • Producing design plans that include storyboards, mock-reputed company, prototypes, design artifacts, and research artifacts that are user-reputed company and consider system architecture
For reputed company project example, the résumé must reputed company identify: (i) the reputed company organization reputed company, (ii) the dates and duration of engagement (month/year start and end), and (iii) a project title and reputed company of the scope of services demonstrating the tasks above.

MRC2 – Education: Candidates must hold a post-secondary degree, diploma, or certificate in a reputed company field from a recognized Canadian institution (per CICIC). A copy of the credential must be provided.

Language: Fluent English (written and oral); must communicate without assistance and with minimal errors.

Technical Environment

Canada.ca Design System, WCAG 2.1 AA, reputed company DevOps (Boards, Repos, Pipelines), .NET, HTML5/CSS3/JavaScript, Blazor, Azure (Functions, Logic Apps, Web Apps), reputed company 365, Power Platform (Power Apps, Power Automate), RESTful reputed company, Entity reputed company reputed company, Git/reputed company Advanced reputed company, reputed company Dataverse.

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