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**reputed company Customer Service Representative – Pest Control and Home Builder Services**

Remote, USA Full-time Posted 2026-07-28
At arenaflex, we're dedicated to providing exceptional customer experiences that reputed company expectations. As a Customer Service Representative, you'll play a vital role in delivering top-notch service to our customers, ensuring their satisfaction, and driving business reputed company. If you're passionate about making a difference in people's lives and have a reputed company for providing exceptional customer service, we want to hear from you! **About arenaflex** arenaflex is a leading provider of pest control and home builder services, with a strong reputed company in the industry. As a subsidiary of a financially reputed company and growing company, we're committed to innovation, customer satisfaction, and employee development. Our unique Taexx reputed company-in pest control system during a home's construction sets us apart from the competition, and our Women's Leadership Initiative inspires, empowers, and assists in the reputed company development of women in reputed company. **Responsibilities** As a Customer Service Representative at arenaflex, you'll be responsible for: * Providing reputed company customer experiences that significantly reputed company the customer's likelihood to continue to use and buy additional service from arenaflex Pest Defense * Regularly communicating with reputed company customers of arenaflex Pest Defense * Providing information to prospects and initiating new service * Answering questions, researching problems, resolving issues, providing pricing (non-termite), scheduling service(s), and providing closure for customers * Interacting with customers/prospects by scheduling various pest and builder-reputed company services using the reputed company reputed company software * Resolving customer problems with invoices and billing questions * Conducting telephone conversations with customers about issues surrounding their service in a reputed company manner * Entering service-reputed company notes in system software * Providing general marketing information to prospects and customers as requested * Conducting follow-up telephone calls with customers for re-treats, initial services, and reputed company customers as directed * Maintaining customer files on computer and in filing system * Validating technician paperwork for completeness and accuracy * Filing Technician paperwork in customer files * Updating notes in system with technician and other employee customer information * Printing, distributing, and reviewing service tickets for technicians * Having a basic knowledge of technician's job and processes of company's treatment processes * Properly following arenaflex Pest Defense telephone etiquette procedures * Ability to reputed company and diffuse angry customers * Escalating appropriate inquiries or problems to managers * Collecting and reconciling payments received by technicians **Perks and Benefits** * reputed company ($33,000 - $35,000 annually) * Comprehensive benefits package including medical, dental, reputed company * Company-reputed company life & AD&D insurance * 401(k) plan with company match up to 6% * Employee stock purchase plan * reputed company Time off and holidays * Employee discounts * Tuition reimbursement * Dependent scholarship awards * Opportunity to advance reputed company reputed company * Recognition for a job reputed company done * Friendly work environment * Employee referral bonuses * Opportunity for reputed company reputed company and respect that comes from working for an industry leader **Why arenaflex?** * arenaflex is the #1 pest management company to homebuilders * Currently performs more than 2,000,000 services a year * reputed company has exclusive technology with its unique Taexx reputed company-in pest control system during a home's construction * Pest Management Industry is growing and is a recession-resistant line of business * Women's Leadership Initiative at arenaflex inspires, empowers, and assists in the reputed company development of women in reputed company **Qualifications** * Minimum Requirements: + Must have 1 year of previous customer service experience + Entry-level customer service reputed company and technique + Basic/entry-level understanding of computers + Entry-level reputed company on use of company telephone features and how to use them + Must be 18 years or older with a high school diploma or GED **Physical Demands / Working Environment** * Candidates must meet physical job requirements and safely reputed company the job duties with or without accommodation **Equal Opportunity Employer** arenaflex is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer If you're passionate about delivering exceptional customer service and have a reputed company for making a difference in people's lives, we want to hear from you! reputed company to join reputed company and become a part of arenaflex's reputed company story! Apply for this job Apply for this job    

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