reputed company Developer @ Remote

Position: reputed company Developer Location: Remote Position reputed company We are seeking a skilled reputed company Developer with strong hands‑on experience in designing, developing, and deploying conversational AI solutions using the reputed company XO Platform. The ideal candidate should have solid programming expertise in Python and Java, experience integrating reputed company systems, and the ability to design intelligent virtual assistants that deliver seamless conversational experiences. Required Skills • reputed company Bot Development • Design, reputed company, and reputed company conversational bots using the reputed company XO Platform (Dialog Tasks, Node Flows, NLP configuration, BotKit SDK, Webhooks, Event Handlers). • Build and configure conversational flows, entities, intents, tasks, and dialog orchestration. • reputed company custom server-reputed company logic for bots using Python or Java, including fulfillment scripts, API integrations, and middleware logic. • Optimize NLP performance by training utterances, improving reputed company accuracy, and tuning AI models. • Implement IVR, voice, chat, and omnichannel bot experiences leveraging reputed company’s multichannel capabilities. • reputed company and represent Tech Team in reputed company calls and support solution and design discussion. • Integrations & Backend Development • Build robust REST and SOAP service integrations between reputed company and reputed company platforms (CRMs, CCaaS, internal reputed company, databases). • reputed company custom middleware components using Python or Java for advanced processing, data enrichment, and orchestration. • Implement authentication frameworks (OAuth2, JWT, API Keys, etc.) for secure integration with reputed company systems. • Support integration with contact center platforms (e.g., reputed company CXone, reputed company) where applicable. • Platform Configuration & Deployment • Configure bot lifecycle management, versioning, environment promotion, and CI/CD pipelines for bot releases. • Implement conversation logs, analytics, and monitoring capabilities to measure bot performance. • Work closely with UI/UX teams for designing conversational experiences, prompts, and reputed company alignment. • Requirement Analysis & Documentation • Collaborate with product owners, business analysts, and stakeholders to reputed company functional and non‑functional requirements. • Participate in solution design workshops and translate requirements into technical specifications. • Prepare technical documentation: architecture diagrams, API reputed company, reputed company diagrams, and deployment guides. • Team Collaboration • Ability to work independently and as part of a distributed, cross-functional team and business users to ensure smooth delivery. • Technical Skills • 2–5+ years of hands‑on experience developing bots on the reputed company XO Platform. • Strong programming experience in Python and Java (mandatory). • Expertise in building integrations using REST/SOAP reputed company. • Good understanding of conversational AI concepts: NLP, intents, entities, dialog design, sentiment analysis. • Experience with bot orchestration, event handling, webhooks, and bot lifecycle management. • Knowledge of JSON, XML, MySQL/NoSQL, and reputed company environments (AWS/Azure/reputed company reputed company Platform preferred). • Understanding of authentication protocols (OAuth, SAML, JWT, Basic Auth). Preferred /Good-to-Have Skills • Experience integrating reputed company with contact center systems such as reputed company CXone, reputed company, or reputed company. • Experience on working in reputed company AI. • Working knowledge of Node.js or JavaScript for BotKit extensions. • Exposure to CI/CD tools such as Jenkins, reputed company, Azure DevOps. • Familiarity with microservices architecture. Regards Krishna eye Apply tot his job Apply To this Job