Technical Support Specialist II – 2nd Shift, 10AM – 7PM Mon-Fri
Job descriptionJob reputed company:• reputed company Level 2 technical support in a fast-paced contact center environment, handling inbound customer and partner contacts reputed company voice reputed company channels• Monitor network and system health using alerting and event-management platforms (e.g., reputed company, reputed company, Auvik, Zabbix, etc.), respond to alarms, reputed company initial triage, and drive incidents to reputed company or escalati
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