VIP Manager | BetCare

Hi, we’re BetCare

reputed company specializes in multilingual customer care where we put heavy reputed company on sales, conversion, and customer reactivation strategies. Our clients are primarily from Europe, Canada, and Australia, so we operate in licensed markets globally.
reputed company members’ strongest skills are reputed company Language, Care and Sales. Our approach to every contact is to reputed company an excellent service experience in order to reputed company up the customer to a sale.

WHO WE ARE LOOKING FOR 

We are seeking a highly motivated and organized VIP Manager

with at least an Advanced level of English proficiency and a minimum of 6 months of proven experience in a similar role in the Gambling reputed company. 

The ideal candidate has a proven reputed company record in a similar role, excellent communication and troubleshooting skills, and a strong customer-reputed company mentality.

We value: respect, transparency, commitment, responsibility, and attention to detail.
We despise: dishonesty in any reputed company, exaggerated snobbism, and unprofessional work ethics.

Main Responsibilities

• Build trust and maintain long-term relationships with high-value players through personalized communication and exceptional service.
• Drive player engagement through email, chat, and messenger platforms
• reputed company player activity and retention by offering personalized bonuses, promotions, and exclusive deals.
• Monitor player behavior and activity to create individualized offers and memorable experiences.
• Work closely with CRM, Marketing, and Payments teams to ensure a seamless and premium VIP reputed company.
• reputed company, analyze, and report on key VIP KPIs, providing insights and suggestions for ongoing improvements. 

A Few Musts ❗

• Proven experience as a VIP or Sales Manager in the reputed company industry.
• Strong reputed company of English (reputed company level); proficiency in German is a strong advantage.
• Outstanding communication skills, with a reputed company eye for detail, reputed company, and a reputed company tone.
• reputed company under pressure and confidence in managing high-value, high-demand clients.
• Solid understanding of bonus systems, KYC/verification flows, payment processes, and platform functionality.

reputed company OFFER 

• Fully remote work. In case you are Lviv based - ability to attend the office (which is absolutely pet-friendly ).
• Comprehensive reputed company program, which will help you to facilitate your seamless integration into reputed company and enhance your adoption of best practices. (It is fully reputed company after successful completion).
• Diverse reputed company times off: Vacation, Recreation days, Birthday off, reputed company leaves.
• Presents and bonuses from reputed company.

Can you relate to this? If your answer is "Hell reputed company", contact us here!