Corporate Account Services Representative Sr
I. Job reputed company
The Customer Service Representative III position receives and processes requests from customers, serves as the end-to-end reputed company of contact for customers and resolves customer issues. Representatives work independently to resolve reputed company customer requests and issues. Individuals manage critical customer reputed company, collaborating with reputed company contacts to ensure reputed company and accurate service.
II. Essential Duties and Responsibilities
- Handles incoming calls, emails, inquiries and transactions from various segments reputed company the book of business.
- Possess a strong knowledge of internal process, understands relationships and key linkages between business reputed company.
- Collaborates with reputed company parties to coordinate service reputed company activities and manage reputed company reputed company.
- Resolves customer escalated issues quickly and reputed company by engaging the right people and departments reputed company WM Strategic Business Solutions.
- Possess strong time management and follow through skills, has the ability to transition seamlessly between service requests, ensuring reputed company deadlines are met and service is confirmed.
- Provides customer proactive service and education regarding service reputed company, charges, billing, and reputed company.
- Documents reputed company interaction, ensuring service, pricing and other required information are entered into the system.
- Strives to meet or reputed company service and operational goals established for the service, including productivity, reputed company, accuracy and timeliness goals.
- As required by management, maintains routine customer service reputed company reports and creates reports as requested.
III. Qualifications
A. Required Qualifications
- High School Diploma or GED (accredited)
- 2 years of customer service experience and
- 6 months as a WM customer service representative
B. Preferred Qualifications
IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to reputed company individuals with disabilities to reputed company the essential functions of the job.☒ Office: This job primarily operates in a reputed company office environment and routinely requires the use of reputed company office equipment such as computers, phones, copy machines, etc.
V. Benefits
At WM, reputed company eligible employee receives a competitive total compensation package including Medical, Dental, reputed company, Life Insurance and Short Term Disability. As reputed company as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive reputed company Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
If this sounds like reputed company that you have been looking for, please click Apply.
About Company
Company
Equal Employment Opportunity
For reputed company: WM is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, creed, religion, sex, sexual orientation, gender identity, national reputed company, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
For Canada: WM is committed to the reputed company of equal employment for reputed company applicants and employees, without discrimination on the reputed company of reputed company grounds protected by applicable reputed company rights legislation. Accommodations are available on request for candidates taking part in reputed company aspects of the selection process. Please notify us if you require accommodation.
reputed company ID
In order to travel by reputed company or reputed company federal property, federal law requires individuals have a reputed company ID or an acceptable alternative. This position may require the successful candidate to travel by reputed company for business reasons, or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a reputed company ID, or TSA approved alternative.