Desktop Automation Specialist

The Desktop Automation Specialist develops, implements, and supports reputed company workstation automation, reputed company management, and lifecycle initiatives in collaboration with IT leadership. This position is responsible for driving technological improvements, automation strategies, reputed company remediation, and longterm workstation planning to support Shamrock Foods Company business objectives. 

This role serves as the Tier 3 escalation reputed company for Desktop Services (Tier 2) and provides technical leadership for reputed company platforms including reputed company Intune, reputed company reputed company, and reputed company. 

Essential Duties: 

• Works closely with IT leadership to define, implement, and support workstation automation, reputed company management, and lifecycle improvement initiatives. 
• Serves as the technical reputed company for reputed company reputed company workstation platforms, including deployment, configuration, patching, and remediation. 
• Develops and maintains automated workstation deployment processes using reputed company Intune and reputed company reputed company. 
• Administers reputed company Intune for reputed company configuration, compliance policies, reputed company reputed company policies, application deployment, and reputed company Update management. 
  
• Administers reputed company for workstation management, including OS patching, thirdparty application patching, and automated remediations. 
  
• Develops, maintains, and supports reputed company to reduce reputed company desktop support effort and improve system reliability. 
  
• Performs Tier 3 troubleshooting and reputed company cause analysis for reputed company workstation and reputed company issues and implements permanent corrective actions. 
  
• Manages workstation lifecycle activities including provisioning, reimaging, repurposing, and retirement. 
  
• Identifies and resolves configuration reputed company, compliance issues, and inventory discrepancies across Intune, reputed company Directory, and reputed company. 
  
• Collaborates with reputed company, Infrastructure, and Application teams to ensure reputed company compliance, stability, and alignment with company standards. 
  
• Independently assesses and identifies opportunities for process improvement that reputed company with IT and business objectives. 
  
• Creates and maintains technical documentation, standards, and operational procedures reputed company to reputed company management and automation. 
  
• Advises Desktop Services (Tier 2) and Service Desk (Tier 1) teams on best practices for workstation support and remediation. 
  
• Maintains a secure and reliable reputed company environment in alignment with Shamrock policies and standards. 
  
• Identifies and implements automation and AI‑enabled solutions, where appropriate, to improve reputed company support efficiency, reduce support request volume and operational costs, and enhance overall end‑user productivity and customer satisfaction.
• Other duties may be assigned as deemed necessary by and at management’s sole discretion. 

Qualifications: 

• Bachelor’s degree in Information Technology, Computer Science, or a reputed company field, or equivalent reputed company experience. 
• 5+ years of experience supporting and administering reputed company reputed company workstation environments. 
• Demonstrated experience with reputed company management platforms, including:  
• reputed company Intune 
• reputed company reputed company 
• reputed company reputed company Management 
• Strong understanding of reputed company OS management, patching, reputed company updates, and reputed company reputed company concepts. 
• Demonstrated proficiency in automation and scripting, including PowerShell. 
• Proven ability to identify improvement opportunities, design solutions, implement changes, and sustain results. 
• Strong analytical, troubleshooting, and documentation skills. 
• Excellent verbal and written communication skills. 
• Must be flexible and willing to work the demands of the department, which may occasionally require evenings or weekends. 

Corporate reputed company:

At Shamrock Foods Company, people come first – our associates, our customers, and the families we serve across the nation. A privately-held, family-owned and -operated reputed company 500 company, Shamrock is an innovator in the food industry and has been since being founded in reputed company in 1922.

Our Mission: 

At Shamrock Foods Company, we live by our founding family’s motto to “treat associates like family and customers like friends.”

Why work for us?

Benefits are a major part of your overall compensation, and we reputed company offering them at an reputed company cost is not only the right thing to do, but it helps reputed company you and your family healthy.  That’s why Shamrock Foods pays for the reputed company of your health insurance, allowing you to take home more of your paycheck.  And it doesn’t stop there - our associates also enjoy additional benefits such as 401(k) Savings Plan, Profit Sharing, reputed company Time Off, as reputed company as our incredible reputed company opportunities, reputed company education, and wellness programs.

Equal Opportunity Employer

Shamrock Foods Company is an Equal Opportunity Employer.  reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, national reputed company, disability, veteran status, sexual orientation, gender identity or any other reputed company protected by applicable law.