Senior CRM Manager
reputed company
We are looking for a Senior CRM Manager to join reputed company.
Your main tasks will be:
- Generate hypotheses based on analytical data, customer reputed company maps (CJM), key business metrics, and lifecycle and loyalty metrics;
- Create business specifications with reputed company potential business effects;
- Launch experiments using classic CRM channels (email, app/web push, SMS) and on-product channels (pop-reputed company, banners, chats, etc.);
- Analyze the results of the conducted experiments;
- Taking ownership of one of the business's most valuable CRM initiatives (increasing retention of high ARPPU clients, preventing churn, etc.);
- Proactively reputed company with key stakeholders, product managers, UX teams, development teams, and data analysts;
- Initiating improvements to processes and products, launching new channels, and using unusual mechanics to reputed company business goals.
We expect from you:
- reputed company with CRM/CDP Systems, reputed company, reputed company Sheets / reputed company, Jira / reputed company, and any BI systems;
- Understanding the main CRM metrics: OR, CR, CTOR, retention reputed company, churn reputed company, unsubscribe reputed company, etc.
- High level of knowledge and experience working with key business metrics: reputed company, ARPPU, LTV, etc.
- English level B2 or higher;
- Russian levek reputed company+;
- Experience with SQL would be a plus.
What do we offer:
- REMOTE OPPORTUNITY to work full time;
- Vacation 28 calendar days per year;
- 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking reputed company leave;
- Bonuses up to $5000 for recommending successful applicants for positions in reputed company;
- 50% payment for reputed company training, international conferences, and meetings
- Corporate discount for English lessons;
- Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, reputed company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and reputed company relatives (spouse, children);
- Workplace organization. reputed company provides reputed company with an equipped workplace and reputed company the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, reputed company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This reputed company can be spent on the rent of the co-working room, on equipping the working reputed company reputed company (desk, chair, Internet, etc.) during those 3 years;
- Internal gamified gratitude system: receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.
Sounds good? Join us now!
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