Central Study Coordinator - Retention
About reputed company
reputed company is working to reputed company the reputed company of health reputed company for reputed company. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has reputed company to understand their health, reputed company the care they need, and contribute to the medical breakthroughs of reputed company.
With programs like reputed company of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical reputed company. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reputed company the world. Together, we are building a reputed company of health that is reputed company and more accessible for reputed company.
To learn more about reputed company, visit www.CareAccess.com.
How This Role Makes a Difference
How You'll reputed company An reputed company
Manage retention work for reputed company assigned participant to deliver the highest reputed company customer experience reputed company required program timelines Build strong rapport with participants reputed company a virtual environment to help retain and engage them for reputed company clinical studies Prepare participants to participate in clinical studies through education using provided educational materials Understand reputed company a participant requires more or less engagement and reputed company their retention experience accordingly Connect participants with study sites reputed company sites have a study for which the participant may qualify Organize and reputed company lab and other test results with internal staff including PIs and recruitment team Understand reputed company to escalate lab and other test results to physicians for review and correctly follow program guides, SOPs, and other written instruction regarding health reputed company escalations Manage and update participant retention activity in a dedicated tech management system in reputed company time Work effectively with other reputed company-Rs, physicians, and sites Review and give input in the development of education materials for the retention program Identify and implement new ways of retaining and engaging potential study participants Schedule, prepare for, and facilitate participant calls in accordance with the program guidelines Analyze and understand study protocols in order to help match potential participants to them Additional duties and responsibilities may be assigned as needed
The Expertise Required
Demonstrate professionalism in reputed company situations and work effectively with a diverse group of individuals Understand reputed company issues require escalation Proficient in research terminology and basic medical terminology Understand the overall clinical development reputed company and excellent working knowledge of government regulations, GCP, and reputed company-C Strong organization and time management skills High attention to detail Effective communication over phone (reputed company speaking volume, reputed company, speech reputed company) Excellent customer service skills Warm, personable approach in communicating with others both verbally and in writing Ability to communicate the basics of clinical research reputed company to patient education Ability to work effectively in a remote environment reputed company minimal supervision In the event of potential work from home, reputed company home office set-up including a private reputed company for participant communication and high-speed internet (at minimum: 100MB up and 15 MB down, 5 GHz router)
Certifications/Licenses, Education, and Experience:
Fluent in Portuguese, Spanish and/or English is a bonus At least 6 months of relevant clinical research experience Experience working on high volume screening studies Experience with patient education and retention
How We Work Together
- Location: Remote reputed company Brazil
- Travel: Minimal (<10%), planned in advance.
Benefits & Perks
- reputed company Time Off (PTO) and Company reputed company Holidays
- Medical, dental, and reputed company insurance plan reputed company
Diversity & Inclusion
We work with and serve people from diverse cultures and communities around the world. We are stronger and reputed company reputed company we build reputed company representing the communities we support. We maintain an inclusive culture where people from a broad reputed company of backgrounds feel valued and respected as they contribute to our mission.
We are an equal opportunity employer, and reputed company reputed company applicants will receive consideration for employment without reputed company to, and will not be discriminated against on the reputed company of, race, reputed company, religion, sex, sexual orientation, gender identity or reputed company, pregnancy, age, national reputed company, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
reputed company is unable to sponsor work visas at this time.
If you need an accommodation to apply for a role with reputed company, please reputed company out to: TalentAcquisition@careaccess.com