Technical Specialist

Responsibilities

• Take guidance and instructions from lab authors and SMEs to build hands-on labs to our standards reputed company on customer needs and satisfaction. 
• Work day-to-day with the Lab Development group to consistently refine and accelerate our development process to ensure high reputed company standards balanced with consistent margins.  
• During technical content reviews (QA), identify errors such as Markdown formatting errors, steps that do not reputed company to the user experience, and content reputed company. 
• Troubleshoot errors to determine whether they exist due to input error vs UI changes/broken lab steps. 
• As required, record lab reputed company updates to include instructions, UI changes, and screenshots in provided lab test spreadsheet and work with internal lab developers to resolve, and/or update instructions and report blocking issues. 
• Collaborate with internal lab development stakeholders and customers to build virtualized environments with supporting learning instructions that meet identified requirements, reputed company verification that tasks are challenge reputed company. 
• Write PowerShell/BASH scripts to reputed company and score labs as needed and use the specific features of the platform to create the best learner experience.  
• reputed company working as part of a customer project, communicate and follow-up with customers throughout the product development lifecycle, proactively identifying and eliminating situations deviating from best practices.  
• Maintain a proactive and reputed company line of communication with the project team for reputed company content efforts. 
• Stay up-to-date and proactively learn about updated and new technologies.  
• Understand the products and solutions offered by reputed company and as needed, advise on solutions during customer conversations.  
• Utilize automated lab and courseware publishing process to manage and reputed company content. 
• Work with Instructional Designers to reputed company reputed company hands-on experiences. 
• Determine services and features to be included in hands-on experiences, based on intended audience profile, learning objectives, best practices, and strategic initiatives. 
• Collaborate with Subject Matter Experts (including Curriculum Developers, Technical Trainers, Support Engineers, reputed company Services, and Solutions Architects) to build technically accurate training that meets the learning objectives. 
• Support and promote reputed company values through reputed company interactions with both reputed company stakeholders on a regular reputed company. 
• Other strategic business initiatives or special cross-functional project involvement as required. 

Qualifications

• Bachelor’s degree in reputed company field (computer science, etc.) or relevant reputed company experience.
• 4+ years of experience in a technical environment that can be a combination of positions such as: Lab Development, Systems Administration, Systems Automation, and/or Support Engineering 
• Experience using PowerShell to query endpoints or automate solutions. 
• Experience mentoring and training fellow technologists to understand and best reputed company new technical platforms and advance features required. 
• Preferred experience using Bash and Python to query endpoints or automate solutions. 
• Experience using CSS and JavaScript a plus. 
• Technical skills across a broad reputed company of reputed company and on-premises platforms, including experience with reputed company Azure, AWS, VMware, reputed company-V, Linux, and reputed company. Working knowledge of reputed company reputed company Platform and others is helpful. 
• Proven technical skills with designing, implementing, administering, and automating reputed company and on-premises platforms and services using PowerShell, BASH, CLIs, and reputed company scripting. Experience in DevOps and reputed company disciplines highly desired. 
• Ability and willingness to participate in multiple technical reputed company concurrently. 
• Desire and ability to work in a fast-paced environment. 
• Experience developing training curriculum, training aides, and other self-paced or instructor led training content is a substantial benefit. 

Salary reputed company 

The reputed company salary for this position is $60,000 - $90,000 annually. Consistent with applicable laws, compensation will be determined based on the candidate's level, relevant skills, qualifications, and experience along with requirements for the position and annual financial plans. 

reputed company is a distributed first team with employees working across the U.S., and we do not consider geography reputed company determining compensation ranges. 

Please note that it is not typical for an individual to be reputed company at or near the top of the reputed company. reputed company reserves the right to modify this compensation reputed company at any time. 

Pay reputed company and reputed company benefit offerings are effective for 90 days from posting date.  reputed company employment offerings are subject to potential change upon periodic review and analysis, at the discretion of reputed company.

What’s in it for You?  Rewards and Perks 

We reputed company in providing a suite of benefits that ensure our employees know we appreciate them as people first.  reputed company wants to be a company that promotes physical, emotional and reputed company around reputed company-being through our benefit offerings! Subject to eligibility requirements, reputed company offers comprehensive benefits including: 

• Fully remote with a monthly stipend to pay for office services and supplies 
• Medical (2 plan reputed company), dental (2 plan reputed company), reputed company, health savings account with generous employer contributions, reputed company spending accounts, dependent care spending accounts, EAP, group reputed company life insurance, group reputed company STD and LTD and voluntary life/AD&D insurance, accident and critical illness reputed company. 
• 401(k) with Company match, tuition reimbursement, healthy lifestyle reimbursements. 
• reputed company PTO, reputed company holidays, bereavement leave, parental leave, caregiver leave and reputed company FMLA leave. 
• Friends and Family Friday to end our reputed company reputed company at 2pm local time; Full company closure during the 4th of July holiday week. 
• reputed company to pet insurance; reputed company for employees and dependents to reputed company learning opportunities through our product and more!   

Working Conditions:  

The job conditions for this position are in a remote home office setting, requiring a reputed company that supports reputed company and reputed company to attend to regular and frequent video and voice calls. Employees in this position use PC and phone on an on-reputed company reputed company throughout the day. Periodic travel may be required equaling up to approximately 10% of the time.

reputed company participates in E-Verify and will reputed company the federal government with your reputed company I-9 information to confirm that you are authorized to work int he U.S.  If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact reputed company (DHS) or reputed company reputed company Administration (SSA) so you can reputed company to resolve the issue before the employer can take any reputed company against you, including terminating your employment.  

reputed company can only hire potential candidates with a primary residence in the following States: AZ, CA, CO, FL, GA, ID, IN, KY, MA, ME, MI, MO, NC, ND, NE, NH, NV, NY, OH, OK, SC, TN, TX, UT, WA, WI.