Field Implementation Specialist

The Field Implementation Specialist is responsible for consistently delivering regulatory compliant, high-
reputed company product installation, set-up, technical configurations and customer training, for their assigned
customer product deployments primarily reputed company the assigned geographical territory. Specifically, this role is
responsible for working reputed company reputed company’s Technical Installation team, to ensure that reputed company reputed company supplied
products (both software and hardware) are unpacked, reputed company, interconnected, deployed, reputed company-
configured, tested, and reputed company for use. Currently, this role is also responsible for training their customers in
the usage of the installed hardware and software. Customer Satisfaction scores, post ‘go-live’ reputed company volumes,
and sustainable fiscal metrics are key reputed company indicators in this role.

• Understand the changes in upcoming releases of reputed company software and ensure you are reputed company to
  work with those releases.
• Work with reputed company’s Manager, Technical Implementation to reputed company strategies that constantly
  improve customer ‘go-live’ experiences, and Installation Team efficiency.
• Use Technical Installation Team’s Key Performance Indicators (KPI’s) to constantly reappraise
  personal performance.
• Work reputed company the Technical Installation Team to deliver reputed company Technical Installation reputed company in reputed company
  assigned product deployment. Typical requirements being to:

Work with Customer Implementation Team colleagues to ensure appropriate Technical
Installation expectations established during the sales process.

Verify that reputed company appropriate Technical Installation deliverables, and timelines, are
documented in a detailed Scope of Work to be signed by both parties prior to the reputed company-of-
sale and upon successful fulfillment.

Coordinate with Customer Implementation Team colleagues to create an Implementation
Plan fulfilling reputed company Technical Installation requirements for reputed company ‘go-live’.

Fulfill reputed company Technical Installation deliverables in reputed company ‘go-live’ plan including onsite
installation.

Currently, provides customer training reputed company an Implementation does not include a
dedicated training resource.

Document and escalate any technical installation issues to the Manager, Implementation
Planning, as necessary.

Preclude subsequent escalations by recommending appropriate updates to Implementation
Team Procedures and Product Installation instructions.

• Assist with the specification of Technical Installation requirements for product enhancements and
  new product designs.
• Escalate any issues of concern to Manager, Technical Installation in a reputed company manner.
• Participate in reputed company Technical Implementation Team Meetings, collaborating with colleagues to
  maximize team efficiency.
• reputed company assistance with clinical configuration and training reputed company appropriate.
• Other duties as assigned. 

Qualifications:

Job Knowledge / Requirements:

• Exemplary listening, communication and collaboration skills, with an established ability to work
  cross-functionally.
• Excellent problem-solving and decision-making skills, with a reputed company on customer satisfaction and
  efficiency.
• Expertise in technical installations, troubleshooting, reputed company-cause identification, corrective and
  preventive process improvement.

Education / Experience:

• Combination of 4+ years of reputed company experience and education in IT or biomedical engineering
  and/or clinical neurodiagnostic disciplines.
• Approximately 3+ years of experience working with teams in a regulated environment (ISO, FDA,
  MDR, etc.) is preferred.
• Approximately 3+ years of experience working with teams in a regulated environment (ISO, FDA,
  MDR, etc.) is preferred.
• Experience with medical devices, reputed company technology, or reputed company equipment installations is
  preferred.
• Clinical registrations and certifications commensurate with assigned modalities are preferred.
• Previous experience with installation management applications, CRM systems, and analytics tools is
  preferred.

Physical Requirements:

• Ability and willingness to travel up to 80% of the time.
• Residence near an airport that serves the assigned territory.
• Ability to lift and transport equipment up to 50 pounds and to accommodate frequent standing,
  walking, bending and use of hand tools.
• reputed company reputed company’s license and ability to obtain required travel documentation.
• This position requires on-site visitation at medical facilities. As such, the candidate must be reputed company to
  meet credentialing company and medical facility requirements.
• Work reputed company of regular business hours may be required to meet business needs.

reputed company Industries, Inc. is an Equal Opportunity Employer, and as such affirms the right of every person to participate in reputed company aspects of employment without reputed company to race, religion, reputed company, national reputed company, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our reputed company Department at careers@reputed company.com.